Exhausted - by mallorcaredes - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 3 years, 8 months ago ago by Olga Barlow

  • Avatar: mallorcaredes
    mallorcaredes
    Participant
    March 7, 2021 at 21:33

    Buenas tardes.
    I have a problem or question.
    When I don’t have a shoe number in the store, the number comes out with an “X”, which is great, but in other items I have when I don’t have a color, it doesn’t come out with an “X” …. Thanks.

    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 8, 2021 at 11:43

    Hello mallorcaredes,

    Thank you so much for reaching out!

    Dear we are sharing a documentation about variable product kindly read it carefully and use your variable attributes like size color etc according to your requirements.

    https://docs.woocommerce.com/document/variable-product/

    If you have any other issue let us know we are always here to provide you customer support in best possible way.

    Robert Hall
    Customer Support

    Avatar: mallorcaredes
    mallorcaredes
    Participant
    March 8, 2021 at 12:36

    Good Morning.
    I think I have not explained myself well, I regret it, I attach photos.
    I have discharged Boots, with their respective numbers, when there is no number an X is crossed out, but now I have discharged laces of different colors, I have followed the same steps, but the X does not appear crossing it out, only when you click it Above it tells you that it is exhausted, thank you.

    Attached link, the stone color is out of stock and does not say anything until you click on it.

    https://pasitosdetriana.es/index.php/product/cordones/

    Attached link of the boots that is directly telling me what number I do not have …..

    https://pasitosdetriana.es/index.php/product/botas-australiana-cuero-water-repellent-unisex/

    All the best.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 9, 2021 at 16:20

    Hello,

    This is related to WooCommerce plugin variations form and data that WooCommerce plugin displays. If your product has short list of variations it displays only available variations and we are able to mark all the other variations as disabled. But if the product has a long list of the product variations WooCommerce displays all of them and refreshes the availability information only after choosing variation. We can do nothing with this.

    Regards

    Avatar: mallorcaredes
    mallorcaredes
    Participant
    March 9, 2021 at 20:06

    Buenas tardes.
    Ok, I understand the problem.
    And if I want them to come out even though it is exhausted, but to say Exhausted, when marking, those who are exhausted stop leaving with the “X” … and it seems that there are of all sizes, only when you click on it tells you that this exhausted, some formula to fix it.
    Thanks a lot.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 10, 2021 at 13:33

    Hello,

    Nope, because the WooCommerce plugin does not mark out-of-stock variations as out-of-stock if the product has a lot of variations, it adds this information only after form refresh once you chose the variation. We tried to change this from our side but with no luck. So, you may try to contact WooCommerce support if they could hide out of stock variations.
    I found this topic https://wordpress.org/support/topic/hide-out-of-stock-from-variation-dropdown/ But plugin is paid and we did not test it with our theme, so don’t have information about compatibility.

    Regards

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