This topic has 19 replies, 3 voices, and was last updated 1 years, 2 months ago ago by filiphdan
Hello!
I will do the changes on the live site and i would like to know wen i export the header builder data, it will come complete with all the changes i did and with both the mobile and desktop headers?
It is safe and faster to make the trasnfer this way rigth?
Thank you!
Hello, Filiphdan,
Thank you for contacting us and for using XStore.
Yes, you can use Header Builder > Header Templates > Export/import. This is the most efficient method.
Kind Regards,
8theme team
Thank you, I exported a json file but wen i click import , it just stay there, it does not do nothing: https://prnt.sc/Xjw3-kA4fVBx
Thank you!
Hello, @filiphdan,
Thank you for your response.
We understand that you are seeking assistance with importing a header JSON file. Please follow the steps outlined below:
1. Navigate to Xstore.
2. Select ‘Theme Options’.
3. Proceed to ‘Header Builder’.
4. Choose ‘Header Templates’.
5. Select the header JSON file you wish to import.
6. Click on the ‘Import’ button.
7. Publish the changes.
For your convenience, we have attached an image that visually guides you through this process. https://postimg.cc/QFqFWZyT
We trust that these instructions will effectively resolve your issue. Should you require further assistance, please do not hesitate to contact us.
Best Regards,
8Theme’s Team
Hello,
Has you can see for the print screen i sended, the import button does not show up…
Hello, Filiphdan,
We appreciate your prompt response.
Could you provide the file and URL of the site + temporary wp-admin and FTP access?
Best Regards,
8Theme’s Team
Here it goes,
Thank you!
Hello, @filiphdan,
We hope this message finds you well. We regret to inform you that we are currently unable to access the backend of your live site and staging site. We kindly request you to provide us with valid, working wp-admin login details to rectify this issue.
For your convenience, we have recorded a video detailing the issue at hand. We encourage you to view it in the private content area for your reference.
Additionally, we kindly request you to temporarily unblock the IP restriction for our IP address: 182.189.94.61. This will enable us to assist you in importing the staging site header into the live site.
We appreciate your prompt attention to this matter and look forward to resolving this issue as soon as possible.
Best Regards,
8Theme’s Team.
Hello,
We removed the restrictions, sometimes it apears a warning box asking for a pass but if you close it it will let you enter the site i think, please verify, we have the website down at the moment since yestarday because i am not able to load the header…
Thank you!
Hello, @filiphdan,
We hope this message finds you well. We regret to inform you that we are currently unable to access your live website due to its ongoing maintenance mode.
In order to assist you effectively, we kindly request you to temporarily disable the maintenance mode.
Additionally, we would appreciate it if you could provide us with the live site WP-admin URL. This will enable us to thoroughly check and offer the necessary help.
Please refer to the attached image in the private content area for your reference.
We apologize for any inconvenience caused and appreciate your understanding and cooperation in this matter.
Best Regards,
8Theme’s Team
Please check private area, urgent please!
Thank you!
Hello, @filiphdan,
We appreciate your prompt response.
We’ve imported the header for you. Please clear cache and check.
Best Regards,
8Theme’s Team
Thank you!
Just a couple of things i marked from the other header in the staging site:
A line is missing and the trasnlator switch is not right, i aded the costum code you gave me but now it is not working , dont know why, i aded it here like in the staging website:
https://prnt.sc/b1eh2DSdzQkG
Thanks!
Hello, @filiphdan,
All works fine, please check the Private Content area. You just need to clear cache of your browser.
Best Regards,
8Theme’s Team
Hello,
Yes line is fixed , but the translator swtich is not right, if you check my image you see that is was costum changed, you sended me the code, but it seems to not be working now, i think i have placed it in the rigth place:
https://prnt.sc/XF85sdRrW-_9
https://prnt.sc/b1eh2DSdzQkG
Thank you!
Hello, @filiphdan,
The code doesn’t work, because the settings are different from the WPML side https://prnt.sc/fvOkFyIaywm4
Please check now.
Best Regards,
8Theme’s Team
Perfect!
One more thing, maybe it is asking too mutch but you think it could be possible to add just the flag before the country name:
https://prnt.sc/geGSpM8mHF9u
Thank you once more for all the help, the site is already live and im just finishing this last toutches 🙂
Hello, @filiphdan,
Here you can find the appropriate option – https://prnt.sc/jdCPC8U7Wn5F
Best Regards,
8Theme’s Team
Perfect!!
The issue related to '‘Export Headers from staging site to live’' has been successfully resolved, and the topic is now closed for further responses