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Extending Support - by R - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

R

Participant

September 16, 2020 at 16:19

Hello, my support expires within 2 days and I have been trying to extend it for the past couple of weeks. Every time I go to the link it only shows buying the theme and support but I have already purchased the theme, I just want to purchase the extended support. I have emailed xstore/8theme about this twice and no one has gotten back to me.

#251596 Copied Theme version: 7.2.33 WooCommerce version: 5.5.1

1 Answer

Olga Barlow

Support staff

September 16, 2020 at 16:54

Hello,

Read here how to renew the support period https://www.8theme.com/documentation/documentation/troubleshooting/how-to-renew-support-period/
If you still have a problem with this contact Envato support https://help.market.envato.com/hc/en-us/requests/new because we can’t manage this from the author side in any way.

Regards

#251603 Copied
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