This topic has 4 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Tony Rodriguez
my single product page is showing those elements l circled in red. how do l fix this
Hello, Patronela,
We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.
If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.
Please note that you should take a complete backup of your site before proceeding.
In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:
WP Admin URL:
WP Admin Username:
WP Admin Password:
Thank you for your cooperation.
Best Regards,
8Theme’s Team
my developer has fixed this
Hello, @Patronela,
Thank you for the update! We’re glad to hear that your developer has resolved the issue.
If you have any further questions or need assistance with anything else, please don’t hesitate to reach out. We’re here to help!
This topic is now closed.
Best Regards,
8Theme’s Team
The issue related to '‘Extra text or elements showing on my single product page’' has been successfully resolved, and the topic is now closed for further responses