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Extract file theme error - by joeyjoy22 - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 6 years, 5 months ago ago by Olga Barlow

  • Avatar: joeyjoy22
    joeyjoy22
    Participant
    July 12, 2018 at 07:22

    I download theme form themeforest. When extract file XStore_Theme_v.4.28.zip then error please see attach file.

    #196560 Copied
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2018 at 09:42

    Hello,

    Thanks for contacting us.
    We’ve sent the latest theme version to your registration email.

    Regards

    #196577 Copied
    Avatar: joeyjoy22
    joeyjoy22
    Participant
    July 14, 2018 at 11:28

    Hello.

    I get it. but XML_files.zip error too.
    When I activated Xstore theme, error this code.
    /public_html/wp-content/themes/xstore/framework/template-elements.php on line 348
    How do I solve this problem?

    #196670 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 16, 2018 at 09:23

    Hello,

    1) WinRaR error is related to empty space in the folder title of the photographer folders. We’ll fix it for the XML files also.

    2) What version of PHP do you use on your server? MIn required version is 5.6 https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
    I suppose you are using 5.2.

    Regards

    #196701 Copied
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