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Facebook add doesn't show page right on phone

This topic has 7 replies, 2 voices, and was last updated 5 years, 1 months ago ago by Olga Barlow

Lenniejay

Participant

September 23, 2019 at 10:47

Hi
This is questions I wrote in a mail, and thanks to you I can now log on to my 8-themes accaount. So here they are again plus one more:

1. I just started a Facebook Campaign, but when viewing the add through Facebook on my mobile, it doesn’t show full width of my page, so some of the text is lost. The page looks fine in preview from the page itself – also in mobile view.
https://stylecoachen.com/stylecoachen-tilbyder/bliv-laekker-nu/

What is wrong?

2. I actually cannot see the page on my phone appart from through preview, because the submenus do not show on my phone menu. I have set the main menu to be the same on all devices.

How do I make all menu items show mobiles?

3. You have previously fixe my links so they do not show “last modified” when sharing. But I just noticed, that it still shows when sharing link via Messenger.
Why?

Lennie

Please, contact administrator
for this information.

#221876 Copied Theme version: legenda 4.1 WooCommerce version: 3.7.0

6 Answers

Olga Barlow

Support staff

September 23, 2019 at 14:44

Hello,

Could you, please, check the Dashboard access to your site because we can’t login http://prntscr.com/p9ua7i ?
Provide us also with the FTP access to check the problem in more details and make the necessary fix of the theme files.

Regards

#221893 Copied

Lenniejay

Participant

September 23, 2019 at 18:44

Hi again

Ok this is the log on I just generated.

Could you try that first please, cause I cannot really figure out the FTP access.

Thanks

Lennie

Please contact administrator
for this information.

#221912 Copied

Lenniejay

Participant

September 26, 2019 at 11:01

Hi again

Haven’t heard from you, so here I am again. This time with theFTP acces to my site.

Thanks

Lennie

Please contact administrator
for this information.

#222060 Copied

Olga Barlow

Support staff

September 27, 2019 at 19:19

Hello,

1) Check the page now. We would recommend you to use the WPBakery page builder to create content https://prnt.sc/pbvkes It’s more responsive ready then default Gutenberg editor.
2) Check the mobile menu now.
3) Try to share link now. Do you still get the “last modified”?

Regards

#222186 Copied

Lenniejay

Participant

September 28, 2019 at 13:54

Hi

Thank you. Most of it seems to work.
1 There is still a bit of the page missing, which I can see just a lump of on the right side. It shows when I turn the phone. I will try to use WP Bakery in the future.
2. The mobile menu works fine. So great.
3. I no longer get the “last modified” when sharing on Messenger.

Thank you ao much.

Lennie

#222219 Copied

Olga Barlow

Support staff

October 1, 2019 at 11:30

Hello,

Could you provide us with screenshot of things that are still wrong?

Regards

#222333 Copied
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