Facebook and Pinterest Product Sharing Error

This topic has 4 replies, 3 voices, and was last updated 9 years, 5 months ago ago by Stan Russell

  • Avatar: adzuckerman
    adzuckerman
    Participant
    July 6, 2015 at 22:43

    I am receiving the following error message when clicking the Facebook and Pinterest sharing buttons on product pages:

    “The requested content cannot be loaded. Please try again later.”

    Mail, Google+, and Pinterest Icons seem to be working however. Can you please advise on how to correct the issue?

    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    July 7, 2015 at 08:44

    Hello,

    Are you using any 3rd-party plugins? Please try to disable them and check social share icons after that.
    Also you can read about this error here:
    https://wordpress.org/support/topic/facebook-share-link-error-the-requested-content-cannot-be-loaded

    Regards,
    Eva Kemp.

    Avatar: adzuckerman
    adzuckerman
    Participant
    July 7, 2015 at 16:42

    I was using the EasyFancy Box plugin. Upon disabling it, the Facebook and Pinterest product sharing error is resolved. Can you suggest an alternative way to implement a lightbox pop-up for images, video, and other html content? Thanks for finding the above support topic and your continued assistance in resolving this issue.

    Avatar: stan
    Stan Russell
    Participant
    July 8, 2015 at 08:25

    Hello adzuckerman,
    unfortunately we can not suggest you such plugin. You need to find it on your own.
    Please accept our apologies for the inconvenience.

    Regards,
    Stan Russell.

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