This topic has 10 replies, 3 voices, and was last updated 6 years, 12 months ago ago by Rose Tyler
Hi, im using ur them now for a very long time.
Now i want to use the Facebook Customer Chat (Live Chat) on this theme (wordpress)
on all other Themes i bought i work like a charm. Only on XStore it seems that the CSS of this iFrame will be overwriten.
The iframes apears in the middle of the screan instead of at the bottom right.
I checked it on several installations of Xstore and several Versions of this Theme. On other Themes it works.
Can you pls give me the code to solve this problem? I think many customers will also have this problem if they use the new Facebook customer live Chat.
Hello,
Thanks for the topic. Hope you are having a nice day.
Please try to add this code in Theme options > Styling > Custom css > Global Custom css or in style css file of child theme:
.fb-customerchat.fb_iframe_widget iframe {
left: auto;
transform: none;
}
.back-top {
bottom: 100px;
}
@media only screen and (max-width: 480px) {
.fb-customerchat.fb_iframe_widget
iframe {
max-width: 360px !important;
}
.fb-customerchat.fb_iframe_widget+.fb_dialog {
right: 15px !important;
}
}
@media only screen and (max-width: 320px) {
.fb-customerchat.fb_iframe_widget
iframe {
right: 0 !important;
max-width: 100% !important;
}
}
Let us know if you need any further assistance.
Regards
This works for me thanx
Hello, @Rob van Gils
It was my pleasure.
Regards
thx it worked. What was the problem? Do you include this in further patches?
Next problem apears. After this “update” on chrome the site auto scrolls down to the footer after the site is loaded new.
Dear Maveric2005,
You’re welcome!
Not all our customers using this chat, so in your case, it is better to use custom code. But I’ve added your topic to our task list, our developers will check this conversation and make a decision on this. Follow the changelog https://www.8theme.com/demo/xstore/update-history/?preset=blog_fixes
Regards
Next problem apears. After this “update” on chrome the site auto scrolls down to the footer after the site is loaded new.
– I checked your site and do not see the problem. What version of browser do you use?
Regards
i cleared the cache and it does not apear anymore. hmm i think it was only a problem with my browser. I text you if it comes again and i can point to the problem 🙂
Thank you
You’re welcome!
Have a nice day.
Regards
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