Facebook Login issue - by Danny - on WordPress WooCommerce support

This topic has 13 replies, 2 voices, and was last updated 4 years, 2 months ago ago by Olga Barlow

  • Avatar: Danny
    Danny
    Participant
    October 16, 2020 at 02:10

    Hi, I have successfully created Facebook App for Facebook Login but encounter the problem indicated that ” Can’t login with Facebook. Please, try again later.” I have 1) Make sure that file_get_contents () function is enabled in the server configuration set up. I have contact my hosting provider to enable it but the Facebook Login still have a problem. I have also have created Facebook App My account page and/or Checkout page and //facebook/int_callback/ at the end of every URL.

    I appreciated your help and support on this problem.

    Thanks,
    Danny

    12 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 16, 2020 at 13:11

    Hello,

    Is allow_url_fopen directive enabled in the server configuration? You can install PHP info plugin to check. If this is disabled then enabled it and try to login using FB again.

    Regards

    Avatar: Danny
    Danny
    Participant
    October 18, 2020 at 21:44

    Yes, I have request my hosting enable allow_url_fopen directive enabled in the server configuration. They believed that I should contact the developer for further technical support on the Facebook Login issue. Very much appreciate you can help me on this. Thanks, Danny

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 19, 2020 at 10:49

    Hello,

    Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

    Regards

    Avatar: Danny
    Danny
    Participant
    October 20, 2020 at 04:06

    Hi,

    Please find the login in the private content area as request for further support. Many thanks

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 20, 2020 at 15:04

    Hello,

    1) Please, increase the max input vars to 3000-4000 http://prntscr.com/v349c0
    2) Provide FTP access (FTP host, FTP user, FTP pass), not the cPanel access.

    Regards

    Avatar: Danny
    Danny
    Participant
    October 20, 2020 at 21:17

    Hi, I have increased the max input vars to 4000. Please find ftp login provided in the private content. Thanks for your help.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 21, 2020 at 15:49

    Hello,

    I see that the master value is still 1000 http://prntscr.com/v3wuec
    And add our user web.8theme as a developer in the FB dev settings, we need to check the settings you use for the FB API.

    Regards

    Avatar: Danny
    Danny
    Participant
    October 22, 2020 at 01:33

    Hi, I have added user web.8theme as developer in my Facebook app. Currently, its status is pending. What shall I do next for you to access my app?. Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 22, 2020 at 08:32

    Hello,

    Thank you. We continue investigating the login issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 23, 2020 at 13:19

    Hello,

    Problem was that you did not add the correct App Secret to the Theme Options but added just a simple ****** to the App Secret field https://prnt.sc/v5adu1
    Please, be attentive!

    Regards

    Avatar: Danny
    Danny
    Participant
    October 24, 2020 at 12:47

    Hi, thank you for your support. I have tried to login with a Facebook account and the message I received on the account page said “Facebook doesn’t provide your email. Try to register manually” Is there any further setting that I must complete in my Facebook Login App?

    Thanks in advance for your help

    Danny

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 24, 2020 at 13:18

    Hello,

    Do you add the Primary Email Address in the FB setting? This problem occurs for users who have not set their Primary Email Address (They have many email addresses but they haven’t pointed out which is their primary email address) under the General Account setting tab.

    Regards

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