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Facing Backend slow loadning issue since update to the latest version of the theme

This topic has 2 replies, 2 voices, and was last updated 1 years ago ago by Luca Rossi

Deep

Participant

April 8, 2024 at 06:16

front end is workin fine but facing Backend slow loadning issue since update to the latest version of the theme. its taking 30 sec to load backend dashboard once clicked. i have contacted to the hosting provider as well the said some issue with java script as below

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#390544 Copied Theme version: 9.3.4

1 Answer

Luca Rossi

Support staff

April 8, 2024 at 09:36

Hi @Deep,

Firstly, we are currently uncertain about the specific issue you are encountering. To assist us in identifying any potential conflicts, we kindly request that you conduct a systematic test. This can be done by deactivating each plugin one at a time, with the exception of those that are explicitly included in the list provided by our team.

For your convenience, you can find the list of included plugins at the following link: https://www.8theme.com/documentation/xstore/plugins/included-plugins/.

Secondly, Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix, we have found that the performance is suboptimal. You may review the results at the following link:
https://gtmetrix.com/reports/goushrestha.com/TVIV1XhB/

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list, accessible here: https://prnt.sc/vnibigY9Ugb5 & https://prnt.sc/SyOEA_xORUp9

About your results on gtmetrix results:

– Reduce initial server response time: https://gtmetrix.com/reduce-initial-server-response-time.html

– Eliminate render-blocking resources https://gtmetrix.com/eliminate-render-blocking-resources.html

-Avoid chaining critical requests https://gtmetrix.com/avoid-chaining-critical-requests.html

— Avoid an excessive DOM size – read these posts about DOM https://docs.wp-rocket.me/article/1412-avoid-an-excessive-dom-size
https://isotropic.co/avoid-an-excessive-dom-size-on-your-wordpress-website/
Edit your page and Product elements. It should reduce the DOM structure. Also, you may try to reduce the DOM results on the page by reducing the number of sections of the page/elements in the footer or header;

– Avoid long main-thread tasks https://gtmetrix.com/avoid-long-main-thread-tasks.html

– Use any a Content Delivery Network (CDN), it can give an equally fast web experience to your users across the globe. We use CDN on our demos.

For further guidance on how to improve your website’s speed, we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix. This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

We trust that this guidance will be of assistance to you. Should you require any further support, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#390585 Copied
Tagged: backend slow loading, latest version troubleshoot, resolve loading problems, theme update issues, website speed optimization, woocommerce performance fix, wordpress woocommerce templates
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