Return to previous page

Facing issue in header of mobile and tab view

This topic has 6 replies, 3 voices, and was last updated 6 days, 18 hours ago ago by Jack Richardson

ravi rajput

Participant

April 10, 2025 at 07:36

i am unble to solve this issue coming in mobile login and sign up time

Files is visible for topic creator and
support staff only.

#440323 Copied

5 Answers
Alex Carter

Support staff

April 10, 2025 at 09:05
Hello,

Thank you for reaching out to us.

We kindly ask you to add the following code in the Theme Options under Theme Custom CSS > Mobile section:

body:not(.admin-bar) .elementor-widget-theme-etheme_account .etheme-elementor-off-canvas__container { display: none; }

Warm Regards,
The 8Theme Team
#440330 Copied
ravi rajput

Participant

April 10, 2025 at 10:45

code is not right after changing i unable to acess the account icon

Files is visible for topic creator and
support staff only.

#440346 Copied

Jack Richardson

Support staff

April 10, 2025 at 15:05

Dear @Ravi Rajput,

Thank you for bringing this to our attention.

It appears that you have identified a bug in the Account widget within the Header Builder. Specifically, the off-canvas or dropdown menu of the Account widget was being displayed by default, even when the customer was already on the account page. This behavior could result in a duplicate login form being shown to users.

We have reviewed and improved our code to address this issue. Now, when a customer is on the account page, the dropdown will no longer be displayed, thereby preventing the appearance of multiple login forms.

Please check the updated functionality at your convenience. If the issue has been resolved to your satisfaction, you may go ahead and close the topic.

Kindly note that these changes will be included in the next theme update.

Best regards,
Jack Richardson
The 8Theme Team

#440361 Copied

ravi rajput

Participant

April 11, 2025 at 05:15

still my login display is going out of frame areas by which the user unable to signup the option is not being seen in mobile or tab view , pls resolve this issue asap

#440403 Copied

Jack Richardson

Support staff

April 11, 2025 at 07:39

Dear @Ravi Rajput,

We hope this message finds you well.

You can adjust the position of the dropdown content for the “My Account” widget by following this reference: https://prnt.sc/WTmbzmZQTpYC. This will allow you to align the dropdown to the right side of the element.

If you have any further questions or need assistance, please feel free to reach out.

Best regards,
Jack Richardson
The 8Theme Team

#440416 Copied
Viewing 6 results - 1 through 6 (of 6 total)