Facing issue when i updating meta title and description of homepage

This topic has 3 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Anurag
    Anurag
    Participant
    January 18, 2025 at 05:26

    why i am facing this issue on updating metas of homepage

    Site = pearlshine.in

    Files is visible for topic creator and
    support staff only.
    2 Answers
    Avatar: Anurag
    Anurag
    Participant
    January 18, 2025 at 12:06

    this is hapenning because of x core plugin if i deactive this and perform the same action it hapenning

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 19, 2025 at 09:25

    Hello, Anurag,

    Thank you for contacting us and for using XStore.

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

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