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Facing issues upon adding new category in products

This topic has 6 replies, 3 voices, and was last updated 5 months, 2 weeks ago ago by Tony Rodriguez

Onkar

Participant

August 30, 2024 at 20:39

I have added new categories to the website, I;m not able to see those categories on certain spots in the admin panel where theme’s preexisting categories exist. For example, After adding new category I would like to add the new category to all departments Menu, but I don’t see my new categories in the category section. Only the theme’s categories exist at this spot and multiple other occasions.

Please let me know if anything is required from my end.

Thank you.

#412439 Copied Theme version: 9.3.18

5 Answers

Tony Rodriguez

Support staff

August 31, 2024 at 09:40

Hello, @Onkar,

Thank you so much for purchasing our theme and contacting our support center.

To add new categories to all department menus, please follow these steps:

1. Navigate to “XStore Builders.”
2. Select “Header Builder” via Elementor.
3. Choose “Edit Header Template.”
4. Proceed to “Edit Department Menu.”
5. Click on “Items.”
6. Select “Add New Items” as per your requirement.
7. Ensure to publish the changes once completed.

For your reference, images have been provided in the private content area.

We trust this guidance will be helpful to you. Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#412494 Copied

Onkar

Participant

September 8, 2024 at 00:20

Hi There,

Appreciate the response, I’m not able to locate “Edit Header Template” as I see the page is empty, and no template is present here.

Please find the photos attached.

Thank you.

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support staff only.

#413487 Copied

Rose Tyler

Support staff

September 8, 2024 at 09:58

Hello, @Onkar,

Please read this article – https://www.8theme.com/documentation/docs/how-to-enable-product-categories-for-menus/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
The 8Theme Team

#413519 Copied

Onkar

Participant

September 8, 2024 at 13:18

Hello,

Thanks for sharing that article, I’m looking to link mega menu with one of my build category, that I added to the “All Department” menu, for example I want to add Mega menu 1 to “Car Audio” category but I’m unable to link that.

Can you please guide me where do I link mega menu with my own custom items, rather than theme defaults.

Screenshot below.

Thank you.

Files is visible for topic creator and
support staff only.

#413539 Copied

Tony Rodriguez

Support staff

September 9, 2024 at 05:58

Hello, @Onkar,

Thank you for your response.

We would like to inform you that we have provided a tutorial video to assist you with the header builder via Elementor. You can find this video in the private content area designated for your use.

We encourage you to view this video as it will serve as a valuable reference for you.

We hope you find this resource helpful.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

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Tagged: adding category problems, best selling woocommerce, product category troubleshooting, resolve woocommerce problems, woocommerce category addition, woocommerce themes issues
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