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Facing problem in update in demo content as header etc

This topic has 6 replies, 3 voices, and was last updated 9 months ago ago by Rose Tyler

amna

Participant

March 22, 2024 at 21:37

Facing issue in update of header and other content of the website

Please, contact administrator
for this information.

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support staff only.

#388167 Copied Theme version: 9.2.9

5 Answers

Tony Rodriguez

Support staff

March 23, 2024 at 09:18

Hello, @amna,

Thank you so much for purchasing our theme and contacting our support center.

We have conducted a thorough review of your website and are pleased to inform you that we have not identified any issues. The header on your website is displaying correctly in both the customizer mode and the site front-end mode.

For your convenience, we have provided a reference image in the private content area to illustrate the proper display of the header.

Should you be using a caching plugin or a Content Delivery Network (CDN), we advise that you temporarily disable these services to ensure they are not affecting the visibility of your site’s features.

We appreciate your attention to this matter and remain at your service for any further assistance you may require.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#388191 Copied

amna

Participant

March 23, 2024 at 09:53

The WooCommerce Legacy REST API will be removed soon
now facing this problem kindly take a look

#388194 Copied

Tony Rodriguez

Support staff

March 23, 2024 at 11:49

Hello, @amna,

We recommend the following steps:

For seamless functionality and to prevent any potential issues, it is imperative that both the XStore theme and the XStore core plugin are maintained at their latest versions. We kindly request that you proceed with updating the XStore theme to the latest version, (9.3), to ensure optimal performance of your site. https://xstore.8theme.com/update-history/

You can find detailed instructions for updating the theme at the following link: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Afterward, if the issue persist, Please provide screenshot of the issue and provide your site wp-admin access in private content area so that we can take a closer look at your settings and help you.

We kindly recommend that you take a complete backup of your site before proceeding.

We appreciate your patience and understanding. If you have any further questions or require additional assistance, please let us know.

Best Regards,
8Theme’s Team

#388203 Copied

amna

Participant

March 24, 2024 at 15:15

i am still facing issue with content update in theme

Please contact administrator
for this information.

#388354 Copied

Rose Tyler

Support staff

March 24, 2024 at 16:43

Hello, @amna,

Thank you for getting in touch with us.

Could you please provide a clear example of where you have made changes that are not visible on the website?
We can see cache – https://prnt.sc/kVR2uFHWGsh9 and CDN https://prnt.sc/9D_FqZdwOKSK which can be a reason for this behavior.

In the latest version of the theme, we have included a new header builder that allows for the construction of headers using Elementor https://prnt.sc/gvP8_thvQDhV

Best regards,
The 8Theme Team

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Tagged: demo content update issues, fix wordpress template problems, guide for woocommerce updates, resolve woocommerce template issues, troubleshoot woocommerce header, wordpress woocommerce templates
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