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Facing problem while installing xstore core

This topic has 6 replies, 4 voices, and was last updated 4 months, 2 weeks ago ago by Rose Tyler

kafka

Participant

November 15, 2024 at 19:51

i am facing problem while installing xstore core in wordpress

Files is visible for topic creator and
support staff only.

#423721 Copied Theme version: 9.4.4

5 Answers

baby nice

Participant

November 15, 2024 at 23:19

I’m having trouble installing the theme I purchased
It seems that your technical support is also bad. Since I purchased the theme, I have not been able to contact technical support
Very very very bad service

#423727 Copied

Tony Rodriguez

Support staff

November 16, 2024 at 05:44

Hello, @kafka,

Thank you so much for purchasing our theme and contacting our support center.

1/ Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here:
https://ibb.co/tZwzJSv

We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and recheck again.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

#423740 Copied

Tony Rodriguez

Support staff

November 16, 2024 at 05:46

Hello, @baby nice,

Kindly take a moment to review the following topic: https://www.8theme.com/topic/im-having-trouble-installing-the-theme-i-purchased-it-seems-that-your-technical-support-is-also-ba/#post-423739

Please respond directly to the thread so that we can assist you further.

Best regards,
8Theme Support Team

#423741 Copied

baby nice

Participant

November 17, 2024 at 13:35

Thank you for the communication and good response from you
I have sent the required data via email. I am waiting for the problem to be resolved

#423868 Copied

Rose Tyler

Support staff

November 17, 2024 at 14:07

Hello, @baby nice,

https://www.8theme.com/topic/im-having-trouble-installing-the-theme-i-purchased-it-seems-that-your-technical-support-is-also-ba/#post-423872

Best regards,
8Theme Support Team

#423875 Copied
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