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Failed: Mobile menu button - by dev-design

This topic has 6 replies, 3 voices, and was last updated 4 years, 1 months ago ago by Rose Tyler

dev-design

Participant

November 4, 2020 at 10:58

The button just doesn’t work anymore after the update.
I have ALL browsers. My customers choose not at all. Luckily I uploaded a backup and now I have no place to improve it again with ERROR. I urge you to help me further.
The cache was already properly and among other things updated after the update.

I even heard the menu configurations from the backup and it just doesn’t work.

Please, contact administrator
for this information.

#257677 Copied Theme version: 7.0.2 WooCommerce version: 4.6.1

5 Answers

Olga Barlow

Support staff

November 4, 2020 at 12:56

Hello,

Provide us with link to site where you have the issue with the mobile menu.
Can’t you click the burger icon on mobile or something else?

Regards

#257717 Copied

dev-design

Participant

November 4, 2020 at 13:05

I can’t click the burger menu or the “menu” text on my phone.

Please contact administrator
for this information.

#257726 Copied

Rose Tyler

Support staff

November 4, 2020 at 13:37

Hello,

I do not see the problem – https://prnt.sc/vda3g9
Please clear cache of your mobile browser and check one more time.

Regards

#257732 Copied

dev-design

Participant

November 4, 2020 at 13:50

Okay, I cleared the cache and the problem seems to be resolved. For now .. I’ll install the backup on my main server and if something doesn’t fit I’ll report it to you.

Many thanks in advance.

#257735 Copied

Rose Tyler

Support staff

November 4, 2020 at 13:58

Ok. Let us know if you need any other assistance.

Regards

#257736 Copied
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