This topic has 9 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler
Hello, Teo Yu Xuan,
Thank you for the report.
Our development team is currently working on this issue.
We apologize for any inconvenience this may have caused, and kindly ask for your patience. We will let you know once it will be solved.
Kind Regards,
8theme team
Hello, Teo Yu Xuan,
We are pleased to inform you that the problem has been resolved. Please test the Instagram API now.
Kind Regards,
8theme team
Hi, I have the same problem again (it was solved but now appears once again)
Thanks
Hello, Marta,
Thank you for contacting us and for using XStore.
Please go to Authorization APIs delete the current account and add the account one more time.
We’ve checked it on our test site and do not have any problems.
Kind Regards,
8theme team
Hi, I get this error when I try to generate a new token
Hello, Marta,
Please submit a new own topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Provide URL of your site, temporary wp-admin, and FTP access.
Did you try to generate a personal or business token?
Kind Regards,
8theme team
Business token
Hello, Marta,
Thank you for understanding.
Kind Regards,
8theme team
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