Failed translation of a plugin in Xstore

This topic has 2 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by Rose Tyler

  • Avatar: LVRB Love's Rebel
    LVRB Love's Rebel
    Participant
    June 15, 2024 at 04:29

    Hello.

    There is a plugin called “Smart Coupons for WooCommerce” that does not translate correctly. In the registered user dashboard it appears in English and the fixed discount prices show decimals and must appear in CLP.

    Can you help me verify if the error is due to compatibility with Xstore? If there is any way to solve it or if you recommend another plugin that fulfills the same function of smart coupons

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    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2024 at 07:20

    Hello,

    Thank you for contacting us and for using XStore.

    We are the support service for the XStore theme and can provide assistance specifically related to issues directly concerning our theme. For inquiries related to plugins, we recommend that you contact the respective plugin’s support service for further assistance.

    To determine whether an issue is related to the theme or not, you can navigate to Appearance > Themes > Temporarily Activate Default WooCommerce Theme – Storefront.

    We hope for your understanding.

    Best Regards,
    8Theme’s Team

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