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Failed Update - by chris - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Rose Tyler

chris

Participant

June 5, 2021 at 12:39

Hello! i am trying to update my xstore theme but i get the following

Updating Theme XStore (1/1)
Downloading update from https://www.8theme.com/themes/api/files/get/xstore.zip?token=…
Unpacking the update…
An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Could you please help me?

#289996 Copied Theme version: 7.2.9

1 Answer

Rose Tyler

Support staff

June 5, 2021 at 12:43

Hello,

Please try solution from this topic – https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/#post-273465

Regards

#289998 Copied
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