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Fake sale popup sale booster is not saving changes.

This topic has 6 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

Anas

Participant

September 2, 2024 at 10:20

Hi team, fake sale popup sale booster is not saving changes. i have updated to the latest version too.

Please, contact administrator
for this information.

#412686 Copied

5 Answers

Rose Tyler

Support staff

September 2, 2024 at 10:41

Hello, Anas,

Thank you for reaching out to us.

Please provide FTP access, we will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#412697 Copied

Anas

Participant

September 3, 2024 at 08:57

hi please find the details

Please contact administrator
for this information.

#412840 Copied

Rose Tyler

Support staff

September 3, 2024 at 10:17

Hello, Anas,

Settings of Fake Sale Popup can be saved now. Please check.

Found that the issue was caused by saving emojis. Save your locations without emoji, for example, https://prnt.sc/IQogaQrdJNsZ
Also, contact your hosting provider and ask them to fix the DB field’s collation type that didn’t support all emoji. Probably it is set to utf8_general_ci.
Solution: Change the field collation type to utf8mb4_general_ci to support longer-byte emoji.

Here you can find a description of the same issue https://support.advancedcustomfields.com/forums/topic/emoji-removed-from-custom-fields/

Best Regards,
8Theme’s Team

#412856 Copied

Anas

Participant

September 4, 2024 at 14:28

noted, thanks

#413034 Copied

Andrew Mitchell

Support staff

September 4, 2024 at 14:28

Dear Anas,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#413035 Copied
Tagged: fake sale popup, not saving changes, sale booster, troubleshooting wordpress, woocommerce support, woocommerce themes, wordpress
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The issue related to '‘Fake sale popup sale booster is not saving changes.’' has been successfully resolved, and the topic is now closed for further responses

Fake sale popup sale booster is not saving changes.

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