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Fake sale popup settings doesn’t save after input

This topic has 5 replies, 3 voices, and was last updated 2 weeks, 5 days ago ago by Andrew Mitchell

Grace

Participant

November 14, 2024 at 17:15

https://imgur.com/a/zbvBKZY

Please, contact administrator
for this information.

#423463 Copied Theme version: 9.4.4

4 Answers

Rose Tyler

Support staff

November 14, 2024 at 17:25

Hello, Grace,

We kindly ask you to ensure that you are using the latest version of the theme and core plugin. If updating does not resolve the issue, please provide us with temporary WP-Admin and FTP access so that we can investigate further and assist you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

#423470 Copied

Grace

Participant

November 19, 2024 at 03:17

Fake sale popup settings doesn’t save after input

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#424070 Copied

Rose Tyler

Support staff

November 19, 2024 at 16:22

Hello, Grace,

We appreciate your prompt response.

Please apply this solution – https://www.8theme.com/topic/fake-sale-popup-sale-booster-is-not-saving-changes/#post-412856

Best regards,
8Theme’s Team

#424234 Copied

Andrew Mitchell

Support staff

December 7, 2024 at 15:37

Dear Grace,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

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The issue related to '‘Fake sale popup settings doesn’t save after input’' has been successfully resolved, and the topic is now closed for further responses

Fake sale popup settings doesn’t save after input

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