Fake sales Pop up Setting button not working

This topic has 8 replies, 3 voices, and was last updated 5 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: FK Graphics
    FK Graphics
    Participant
    June 3, 2024 at 12:27

    Fake sales Pop up Setting button not working

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 3, 2024 at 12:53

    Hello, FK Graphics,

    Thank you for reaching out to us.

    We kindly request that you update the theme and Core plugin by following the instructions provided in the links below:

    – Theme Update: [https://www.8theme.com/documentation/xstore/theme-installation/theme-update/](https://www.8theme.com/documentation/xstore/theme-installation/theme-update/)
    – Plugins Update: [https://www.8theme.com/documentation/xstore/plugins/plugins-update/](https://www.8theme.com/documentation/xstore/plugins/plugins-update/)

    Please ensure to clear your cache after updating. This should resolve the issue you are experiencing.

    Best Regards,
    8Theme’s Team

    Avatar: FK Graphics
    FK Graphics
    Participant
    June 4, 2024 at 09:47

    still not working

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 4, 2024 at 10:12

    Hello, FK Graphics,

    Thank you for reaching out to us with your concern.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: FK Graphics
    FK Graphics
    Participant
    June 5, 2024 at 13:59

    ok

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2024 at 14:21

    Hello, FK Graphics,

    We appreciate your prompt response.

    We have successfully deactivated the Fake Sale popup on your site in Sales Booster. It appears that the issue was related to your browser’s cache/cookies.

    Should you require further assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Avatar: FK Graphics
    FK Graphics
    Participant
    June 5, 2024 at 14:43

    .

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 5, 2024 at 15:05

    Dear FK Graphics,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Fake sales Pop up Setting button not working’' has been successfully resolved, and the topic is now closed for further responses

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