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Falling back to source extraction because x-store.pot is missing

This topic has 8 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Rose Tyler

Dala

Participant

September 29, 2024 at 23:36

Hello,
I have problem with translation of the theme’s language. when I sync translation I get this message: “Warning: Falling back to source extraction because x-store.pot is missing”. See the attached screenshots. In private content area you have the login details..

I am trying to translate the site into Swedish.
Could you pls help?

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7 Answers

Rose Tyler

Support staff

September 30, 2024 at 10:38

Hello, Dala,

Thank you for reaching out to us.

Please provide FTP access.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

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Dala

Participant

September 30, 2024 at 17:32

In private content area

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for this information.

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Rose Tyler

Support staff

October 1, 2024 at 06:47

Hello, Dala,

Please update the theme and Core plugin on your site – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
or confirm that you created a full backup and we will do the update for you.

Best Regards,
8Theme’s Team

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Dala

Participant

October 1, 2024 at 09:39

Updated

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Rose Tyler

Support staff

October 1, 2024 at 10:27

Hello, Dala,

The update solved the issue with the .pot file.

As we can see, this is your site language https://prnt.sc/Xb-1zjDchmjY – sv_SE
WooCommerce translation has the correct name woocommerce-sv_SE.po , please check the translation files of the theme and Core plugin, names should be: xstore-sv_SE.po and xstore-core-sv_SE.po

Best Regards,
8Theme’s Team

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Dala

Participant

October 1, 2024 at 11:24

Check private area

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for this information.

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Rose Tyler

Support staff

October 1, 2024 at 12:17

Hello, Dala,

1/ We’ve renamed translation files as described in the previous message.

2/ Please go to Header Builder > edit template > change the text https://prnt.sc/RPJoKsSLd6PB https://prnt.sc/NEKEiwIPh4_k

3/ “woocommerce.pot is missing error” – this is independent of our theme, and we would recommend you contact support of the WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

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Tagged: customize woocommerce store, fix woocommerce issues, missing x-store.pot, source extraction, woocommerce themes, wordpress themes
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