Return to previous page

Falling back to source extraction because x-store.pot is missing

This topic has 8 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Rose Tyler

Dala

Participant

September 29, 2024 at 23:36

Hello,
I have problem with translation of the theme’s language. when I sync translation I get this message: “Warning: Falling back to source extraction because x-store.pot is missing”. See the attached screenshots. In private content area you have the login details..

I am trying to translate the site into Swedish.
Could you pls help?

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#416347 Copied

7 Answers

Rose Tyler

Support staff

September 30, 2024 at 10:38

Hello, Dala,

Thank you for reaching out to us.

Please provide FTP access.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#416411 Copied

Dala

Participant

September 30, 2024 at 17:32

In private content area

Please contact administrator
for this information.

#416511 Copied

Rose Tyler

Support staff

October 1, 2024 at 06:47

Hello, Dala,

Please update the theme and Core plugin on your site – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
or confirm that you created a full backup and we will do the update for you.

Best Regards,
8Theme’s Team

#416549 Copied

Dala

Participant

October 1, 2024 at 09:39

Updated

#416585 Copied

Rose Tyler

Support staff

October 1, 2024 at 10:27

Hello, Dala,

The update solved the issue with the .pot file.

As we can see, this is your site language https://prnt.sc/Xb-1zjDchmjY – sv_SE
WooCommerce translation has the correct name woocommerce-sv_SE.po , please check the translation files of the theme and Core plugin, names should be: xstore-sv_SE.po and xstore-core-sv_SE.po

Best Regards,
8Theme’s Team

#416601 Copied

Dala

Participant

October 1, 2024 at 11:24

Check private area

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#416609 Copied

Rose Tyler

Support staff

October 1, 2024 at 12:17

Hello, Dala,

1/ We’ve renamed translation files as described in the previous message.

2/ Please go to Header Builder > edit template > change the text https://prnt.sc/RPJoKsSLd6PB https://prnt.sc/NEKEiwIPh4_k

3/ “woocommerce.pot is missing error” – this is independent of our theme, and we would recommend you contact support of the WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

#416618 Copied
Tagged: customize woocommerce store, fix woocommerce issues, missing x-store.pot, source extraction, woocommerce themes, wordpress themes
Viewing 8 results - 1 through 8 (of 8 total)