Fatal Error - by Walid - on WordPress WooCommerce support

This topic has 17 replies, 2 voices, and was last updated 7 years, 10 months ago ago by 8theme

  • Avatar: Walid
    Walid
    Participant
    January 11, 2017 at 16:42

    Dear team,
    It is kind a strange thing that I ot this afternoon!
    all of a sudden the website went white! couldn’t enter neither website or admin.
    this is the error I get:
    Fatal error: Class ‘ETheme_Products_Widget’ not found in /home/chabaane/www/new/wp-includes/class-wp-widget-factory.php on line 106
    I deactivated all plugin, the website is just full of code and then at the bottom with the footer working fine.
    but then I have this erro on my admin:
    stdClass::$new_version in /home/chabaane/www/new/wp-content/themes/xstore/framework/version-check.php on line 282

    please note:
    1. I reuploaded the theme again but no success
    2. I reuploaded all WP files and folder, no success!

    Any help please, We started working on the site, so doing all from scrat will not be a problem! but for the future, if this happens again! then it will be a big issue!
    Thank you.
    Yours ever,

    16 Answers
    Avatar: Walid
    Walid
    Participant
    January 11, 2017 at 16:48

    For more info:
    class-wp-widget-factory.php on line 106: there is this code:
    $this->widgets[ $widget ] = new $widget();

    version-check.php on line 282, there is this code:
    return $this->information->new_version;

    Avatar: 8theme
    8theme
    Support staff
    January 12, 2017 at 08:11

    Hello,

    Could you please provide a link where we can see this error live? And also your admin access please.

    Thank you

    Avatar: Walid
    Walid
    Participant
    January 12, 2017 at 09:02

    please find the information requested in the private content

    Please, contact administrator
    for this information.
    Avatar: 8theme
    8theme
    Support staff
    January 12, 2017 at 09:40

    Provide your FTP access also.

    Avatar: Walid
    Walid
    Participant
    January 12, 2017 at 10:58

    HERE THEY ARE.
    Please not thatif you couldn’t figure out the problem, we will be obliged to wipe the database and do a clean install and start all over again.
    BUt it is good to know what happened!
    Thank you.

    Please, contact administrator
    for this information.
    Avatar: 8theme
    8theme
    Support staff
    January 12, 2017 at 11:05

    It seems that something wrong with WooCommerce plugin. We don’t see any menu items from it in the admin panel. Please check this.

    Avatar: Walid
    Walid
    Participant
    January 12, 2017 at 11:24

    I will check.

    Avatar: 8theme
    8theme
    Support staff
    January 12, 2017 at 15:05

    Write us about the result, please.

    Avatar: Walid
    Walid
    Participant
    January 12, 2017 at 16:59

    succeeded in solving lots of issues..ut still have this one in the admin
    stdClass::$new_version in /home/chabaane/www/new/wp-content/themes/xstore/framework/version-check.php on line 282
    I reuploaded the framework folder from the xstore but still the same thing!

    You can check.
    if no solution will be found, I will do a clear install.
    Thank you.

    Avatar: 8theme
    8theme
    Support staff
    January 13, 2017 at 08:17

    It may be caused by an old version of OpenSSL installed on your server. https://gyazo.com/abd90bf513baba998252d42073b71f84

    Avatar: Walid
    Walid
    Participant
    January 13, 2017 at 09:31

    Dear Serg,
    I updated the OpenSSL version, but still have that error on the admin! So I think it has nothing to do with OpenSSL!
    I think a clean install is better, what do yo think or shall I wait for your fnal word?

    Avatar: 8theme
    8theme
    Support staff
    January 13, 2017 at 09:45

    Ok, we have fixed this issue on your website. Please, check now.

    Avatar: Walid
    Walid
    Participant
    January 13, 2017 at 10:21

    Dear Serg,
    I am afraid to inform you that now it is more probs:)
    property of non-object in /home/chabaane/www/new/wp-content/themes/xstore/framework/version-check.php on line 241

    Warning: Attempt to assign property of non-object in /home/chabaane/www/new/wp-content/themes/xstore/framework/version-check.php on line 242

    Warning: Attempt to assign property of non-object in /home/chabaane/www/new/wp-content/themes/xstore/framework/version-check.php on line 243

    Notice: Trying to get property of non-object in /home/chabaane/www/new/wp-content/themes/xstore/framework/version-check.php on line 282

    I will do a clean install..I will clear the DB, and install all over again, I will let you know if the problem will remain:)
    Thank you for your help. Much appreiated

    Avatar: 8theme
    8theme
    Support staff
    January 13, 2017 at 10:57

    Very strange. Contact us after reinstall please with the result.

    Regards

    Avatar: Walid
    Walid
    Participant
    January 13, 2017 at 18:15

    Dear Serg,
    I reinstalled all again and it seems to work flowly:)
    Thank you for your time and help.
    Will keep you updated for any issue!

    Avatar: 8theme
    8theme
    Support staff
    January 16, 2017 at 08:19

    We are glad to hear that! You are welcome 🙂

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