Fatal error: Allowed memory size of 268435456 bytes exhausted

This topic has 6 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Rose Tyler

  • Avatar: MJJONE
    MJJONE
    Participant
    October 10, 2022 at 12:53

    Hello,

    i have this error
    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 10489856 bytes) in /home/www/ac-adp/wp-includes/functions.php on line 626

    Can you help please ?

    Best,
    Richard

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2022 at 13:17

    Hello,

    You need to contact your hosting provider and ask them to fix it.

    Regards

    Avatar: MJJONE
    MJJONE
    Participant
    October 10, 2022 at 13:19

    Can you tell me what i have top ask ?

    thx

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2022 at 13:26

    Ask them to increase PHP Memory Limit, and provide the text of the error to them, they should know how to fix it, because it is server-side, not the theme.

    Regards

    Avatar: MJJONE
    MJJONE
    Participant
    October 11, 2022 at 07:00

    Hello,

    the PHP memory limit has been increased but still an issue… we are waiting for hosting proviser answer about it.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2022 at 12:16

    Hello,

    Yes, the hosting should fix such an error, because PHP Memory Limit is independent of the theme. XStore can detect it but not affect it.

    Regards

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