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Fatal error appears when installing/activating plugins

This topic has 2 replies, 2 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

mrmzalewski

Participant

December 10, 2015 at 18:47

Hi there,

I have tried installing plug ins (via wordpress as well as ftp transfer) and I get a fatal error all the time. i tried instilling different plugins at different time and the same message appears on different plugins.

this crashes the site and i have no access to the admin area + website

Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 491520 bytes) in /home/efpo0nhd/public_html/wp-content/plugins/js_composer/include/params/iconpicker/iconpicker.php on line 353

Please, contact administrator
for this information.

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1 Answer

Eva Kemp

Support staff

December 10, 2015 at 20:37

Hello,

You need contact your hosting provider and ask them to increase memory_limit value.

Regards,
Eva Kemp.

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Tagged: activation, fatal error, plugin installation, plugin issues, troubleshooting, woocommerce, wordpress
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