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Fatal error: Cannot Redeclare - by Isaac Tong

This topic has 14 replies, 4 voices, and was last updated 8 years, 11 months ago ago by Jack Richardson

Isaac Tong

Participant

January 19, 2016 at 17:01

Hi there,

I have recently encountered an issue with my website. The following error has prompted out:

Fatal error: Cannot redeclare delete_term_meta() (previously declared in /home4/juicyret/public_html/wp-includes/taxonomy.php:1607) in /home4/juicyret/public_html/wp-content/themes/legenda/framework/inc/taxonomy-metadata.php on line 117

I cannot log into the website and have been actively looking for solutions. Your guidance is appreciated.

Cheers.

#108766 Copied

13 Answers

Jack Richardson

Support staff

January 19, 2016 at 17:30

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#108776 Copied

Isaac Tong

Participant

January 19, 2016 at 17:47

Hi Jack,

I have included both FTP and WP Credentials for your perusal.

Cheers.

Please, contact administrator
for this information.

#108782 Copied

Jack Richardson

Support staff

January 20, 2016 at 08:20

Hello,

Please provide us with wp-admin (user, password) and FTP (FTP host, FTP user, FTP password) credentials in private content.

Best regards,
Jack Richardson.

#108838 Copied

Isaac Tong

Participant

January 20, 2016 at 08:24

Hi Jackson,

Credentials has been provided in private.

Looking forward for your reply.

Cheers.

Isaac

Please, contact administrator
for this information.

#108842 Copied

Jack Richardson

Support staff

January 20, 2016 at 11:54

Hello,

As I see you are using very old theme version.
Please update the theme to the latest version. Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

#108853 Copied

flavius11

Participant

January 20, 2016 at 14:03

My site has also broken after updating WordPress. I can’t log into the admin as I get a 500 server error.

I updated the theme via FTP to try and fix but the problem remains.

Please help urgently!

Thanks

Please, contact administrator
for this information.

#108901 Copied Theme version: 2.10 WooCommerce version: Don't know as I can't login

Isaac Tong

Participant

January 20, 2016 at 18:16

Hi Jackson,

How do I update my theme to the latest Legenda version? I can’t login to my WP dashboard altogether. And given that I have purchase the Legenda theme back then, am I entitled to a lifetime update as well?

Hope to hear from you.

Cheers.

#109004 Copied

Eva Kemp

Support staff

January 20, 2016 at 19:06

Hello @flavius11,

The issue has been fixed.
Please check your site now.

Regards,
Eva Kemp.

#109021 Copied

Eva Kemp

Support staff

January 20, 2016 at 19:07

Hello @Isaac Tong,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#109022 Copied

flavius11

Participant

January 20, 2016 at 19:17

Thanks for the quick reply. However, I still get a 500 error page when trying to login to the admin.

#109025 Copied

Eva Kemp

Support staff

January 20, 2016 at 19:30

Hello @flavius11,

There is an error:
Fatal error: Cannot redeclare url_shorten() (previously declared in /home/skindesi/public_html/wpcore/wp-includes/formatting.php:4796) in /home/skindesi/public_html/wpcore/wp-admin/includes/misc.php on line 261

It’s related to WordPress not to the theme.
Please refer to these topics: https://wordpress.org/support/topic/fatal-error-cant-acces-dashboard-anymore
https://wordpress.org/support/topic/fatal-error-i-cant-open-the-web-site-anymore
https://wordpress.org/support/topic/fatal-error-message-updating-to-wordpress-41
https://wordpress.org/support/topic/fatal-error-in-miscphp

Regards,
Eva Kemp.

#109031 Copied

Isaac Tong

Participant

January 21, 2016 at 06:49

Hi Eva, I have included the details in private.

Cheers.

Please, contact administrator
for this information.

#109095 Copied

Jack Richardson

Support staff

January 21, 2016 at 10:48

Hello,

I’ve updated the theme for you. Please clear browser cache and check the site.

Best regards,
Jack Richardson.

#109142 Copied
Tagged: debugging, fatal error, redeclare, template, troubleshooting, woocommerce, wordpress
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