Fatal error: Cannot Redeclare - by Isaac Tong

This topic has 14 replies, 4 voices, and was last updated 8 years, 10 months ago ago by Jack Richardson

  • Avatar: Isaac Tong
    Isaac Tong
    Participant
    January 19, 2016 at 17:01

    Hi there,

    I have recently encountered an issue with my website. The following error has prompted out:

    Fatal error: Cannot redeclare delete_term_meta() (previously declared in /home4/juicyret/public_html/wp-includes/taxonomy.php:1607) in /home4/juicyret/public_html/wp-content/themes/legenda/framework/inc/taxonomy-metadata.php on line 117

    I cannot log into the website and have been actively looking for solutions. Your guidance is appreciated.

    Cheers.

    13 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 19, 2016 at 17:30

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Isaac Tong
    Isaac Tong
    Participant
    January 19, 2016 at 17:47

    Hi Jack,

    I have included both FTP and WP Credentials for your perusal.

    Cheers.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 20, 2016 at 08:20

    Hello,

    Please provide us with wp-admin (user, password) and FTP (FTP host, FTP user, FTP password) credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Isaac Tong
    Isaac Tong
    Participant
    January 20, 2016 at 08:24

    Hi Jackson,

    Credentials has been provided in private.

    Looking forward for your reply.

    Cheers.

    Isaac

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 20, 2016 at 11:54

    Hello,

    As I see you are using very old theme version.
    Please update the theme to the latest version. Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    Avatar: flavius11
    flavius11
    Participant
    January 20, 2016 at 14:03

    My site has also broken after updating WordPress. I can’t log into the admin as I get a 500 server error.

    I updated the theme via FTP to try and fix but the problem remains.

    Please help urgently!

    Thanks

    Please, contact administrator
    for this information.
    Avatar: Isaac Tong
    Isaac Tong
    Participant
    January 20, 2016 at 18:16

    Hi Jackson,

    How do I update my theme to the latest Legenda version? I can’t login to my WP dashboard altogether. And given that I have purchase the Legenda theme back then, am I entitled to a lifetime update as well?

    Hope to hear from you.

    Cheers.

    Avatar: Eva
    Eva Kemp
    Support staff
    January 20, 2016 at 19:06

    Hello @flavius11,

    The issue has been fixed.
    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    January 20, 2016 at 19:07

    Hello @Isaac Tong,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: flavius11
    flavius11
    Participant
    January 20, 2016 at 19:17

    Thanks for the quick reply. However, I still get a 500 error page when trying to login to the admin.

    Avatar: Eva
    Eva Kemp
    Support staff
    January 20, 2016 at 19:30

    Hello @flavius11,

    There is an error:
    Fatal error: Cannot redeclare url_shorten() (previously declared in /home/skindesi/public_html/wpcore/wp-includes/formatting.php:4796) in /home/skindesi/public_html/wpcore/wp-admin/includes/misc.php on line 261

    It’s related to WordPress not to the theme.
    Please refer to these topics: https://wordpress.org/support/topic/fatal-error-cant-acces-dashboard-anymore
    https://wordpress.org/support/topic/fatal-error-i-cant-open-the-web-site-anymore
    https://wordpress.org/support/topic/fatal-error-message-updating-to-wordpress-41
    https://wordpress.org/support/topic/fatal-error-in-miscphp

    Regards,
    Eva Kemp.

    Avatar: Isaac Tong
    Isaac Tong
    Participant
    January 21, 2016 at 06:49

    Hi Eva, I have included the details in private.

    Cheers.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 21, 2016 at 10:48

    Hello,

    I’ve updated the theme for you. Please clear browser cache and check the site.

    Best regards,
    Jack Richardson.

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