This topic has 14 replies, 4 voices, and was last updated 8 years, 10 months ago ago by Jack Richardson
Hi there,
I have recently encountered an issue with my website. The following error has prompted out:
Fatal error: Cannot redeclare delete_term_meta() (previously declared in /home4/juicyret/public_html/wp-includes/taxonomy.php:1607) in /home4/juicyret/public_html/wp-content/themes/legenda/framework/inc/taxonomy-metadata.php on line 117
I cannot log into the website and have been actively looking for solutions. Your guidance is appreciated.
Cheers.
Hello,
Please provide us with FTP and WP Dashboard credentials in private content.
Best regards,
Jack Richardson.
Hi Jack,
I have included both FTP and WP Credentials for your perusal.
Cheers.
Hello,
Please provide us with wp-admin (user, password) and FTP (FTP host, FTP user, FTP password) credentials in private content.
Best regards,
Jack Richardson.
Hi Jackson,
Credentials has been provided in private.
Looking forward for your reply.
Cheers.
Isaac
Hello,
As I see you are using very old theme version.
Please update the theme to the latest version. Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
Best regards,
Jack Richardson.
My site has also broken after updating WordPress. I can’t log into the admin as I get a 500 server error.
I updated the theme via FTP to try and fix but the problem remains.
Please help urgently!
Thanks
Hi Jackson,
How do I update my theme to the latest Legenda version? I can’t login to my WP dashboard altogether. And given that I have purchase the Legenda theme back then, am I entitled to a lifetime update as well?
Hope to hear from you.
Cheers.
Hello @flavius11,
The issue has been fixed.
Please check your site now.
Regards,
Eva Kemp.
Hello @Isaac Tong,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Thanks for the quick reply. However, I still get a 500 error page when trying to login to the admin.
Hello @flavius11,
There is an error:
Fatal error: Cannot redeclare url_shorten() (previously declared in /home/skindesi/public_html/wpcore/wp-includes/formatting.php:4796) in /home/skindesi/public_html/wpcore/wp-admin/includes/misc.php on line 261
It’s related to WordPress not to the theme.
Please refer to these topics: https://wordpress.org/support/topic/fatal-error-cant-acces-dashboard-anymore
https://wordpress.org/support/topic/fatal-error-i-cant-open-the-web-site-anymore
https://wordpress.org/support/topic/fatal-error-message-updating-to-wordpress-41
https://wordpress.org/support/topic/fatal-error-in-miscphp
Regards,
Eva Kemp.
Hi Eva, I have included the details in private.
Cheers.
Hello,
I’ve updated the theme for you. Please clear browser cache and check the site.
Best regards,
Jack Richardson.
Tagged: debugging, fatal error, redeclare, template, troubleshooting, woocommerce, wordpress
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