Fatal error: Cannot redeclare class WXR_Parser

This topic has 46 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

  • Avatar: alemita
    alemita
    Participant
    December 5, 2014 at 15:50

    Hi,

    I try to import woocoommerce data.xml but when i try to install wordpress import i cant i show this error.

    Fatal error: Cannot redeclare class WXR_Parser in /homepages/22/d341825617/htdocs/clickandbuilds/ntiendaelriego/wp-content/plugins/wordpress-importer/parsers.php on line 12.

    How i can solve it?

    Thanks

    45 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 5, 2014 at 15:58

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: alemita
    alemita
    Participant
    December 5, 2014 at 16:44

    Oks this…

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 5, 2014 at 20:23

    Hello,

    Please try to import the file now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: alemita
    alemita
    Participant
    December 7, 2014 at 13:17

    Thanks!!

    Avatar: alemita
    alemita
    Participant
    December 7, 2014 at 15:16

    Sorry but it is not solve

    Continue…

    Fatal error: Cannot redeclare class WXR_Parser in /homepages/22/d341825617/htdocs/clickandbuilds/ntiendaelriego/wp-content/plugins/wordpress-importer/parsers.php on line 12

    Avatar: Eva
    Eva Kemp
    Support staff
    December 8, 2014 at 09:30

    Hello,

    I’ve edited parsers.php file. Please check now.

    Regards,
    Eva Kemp.

    Avatar: alemita
    alemita
    Participant
    December 9, 2014 at 09:43

    It’s showing same error.

    Fatal error: Cannot redeclare class WXR_Parser in /homepages/22/d341825617/htdocs/clickandbuilds/ntiendaelriego/wp-content/plugins/wordpress-importer/parsers.php on line 12

    🙁

    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 9, 2014 at 09:57

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: alemita
    alemita
    Participant
    December 9, 2014 at 10:13

    It this.

    Please, contact administrator
    for this information.
    Avatar: alemita
    alemita
    Participant
    December 9, 2014 at 10:15

    Sorry is not correct.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 9, 2014 at 10:20

    Sorry, but you forget provide us with link to the admin panel.

    Regards,
    Robert Hall.

    Avatar: alemita
    alemita
    Participant
    December 9, 2014 at 10:27

    Sorry

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 9, 2014 at 12:15

    Hello,

    Sorry but we are unable to log in to wp-admin panel.
    Please check the credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: alemita
    alemita
    Participant
    December 9, 2014 at 12:23

    Are these credentials,

    I attach a picture with information.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 9, 2014 at 13:31

    Hello,

    I’ve made some changes in your theme. Now import works well. Check it.

    Regards,
    Robert Hall.

    Avatar: alemita
    alemita
    Participant
    December 9, 2014 at 13:35

    by anyway i have configurated almost all template.

    But i lost in shop’s templates.

    I want to put this template that you show in review.

    s.tinypic.com/view.php?pic=24y4xea&s=8

    this a banner top and filter. How i can configurate this?

    Thanks…

    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 9, 2014 at 14:05

    What is this link? s.tinypic.com/view.php?pic=24y4xea&s=8
    It leads nowhere.
    Could you please clarify with more details what exactly you want to do and show us screenshots?

    Regards,
    Robert Hall.

    Avatar: alemita
    alemita
    Participant
    December 9, 2014 at 14:09

    Sorry i cut url

    is this

    http://subefotos.com/ver/?d2a6fc6a5b4873adeae961cc083dee77o.png

    I want to put this kind of shop with a banner-shop and left sidebar.

    I ‘m not get show banner top…

    Avatar: alemita
    alemita
    Participant
    December 9, 2014 at 16:39

    Sidebar with categories well done,

    But show banner shop i dont find where….

    Avatar: Eva
    Eva Kemp
    Support staff
    December 9, 2014 at 17:28

    Hello @alemita,

    To add shop banner you need go to Theme Options > Shop > Product Page Banner and upload your image.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: alemita
    alemita
    Participant
    December 9, 2014 at 17:35

    Yes, I did this but doesnt work….

    Avatar: Eva
    Eva Kemp
    Support staff
    December 9, 2014 at 19:54

    Hello,

    Could you please reset WP password as we can’t log in again?
    And provide us with correct wp-admin panel login.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: alemita
    alemita
    Participant
    December 10, 2014 at 09:34

    Thanks,

    Try with

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 10, 2014 at 13:41

    Hello,

    Have you made any changes in original theme files?

    Regards,
    Eva Kemp.

    Avatar: alemita
    alemita
    Participant
    December 10, 2014 at 14:14

    With code? No.

    Only in theme settings, change colour, logo

    Avatar: alemita
    alemita
    Participant
    December 10, 2014 at 18:18

    Maybe it’s necesary reinstall theme, if is it necesary doesnt matter. But i need a solution because We bought this theme for this “shop-template”.

    Tell me something please.

    Thanks
    Regards.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 10, 2014 at 19:30

    Hello,

    You’ve uploaded the theme into subfolder, but the theme should be located in wp-content/themes/idstore, not in wp-content/themes/idstore_v3.6/idstore.
    Please try to reinstall the theme https://www.8theme.com/demo/docs/idstore/index.html#!/installation
    and create a back up of files and database before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: alemita
    alemita
    Participant
    December 11, 2014 at 10:37

    Nothing,

    It is possible that i’m a little stupid but is impossible.

    I try to re-install the theme wp-content/themes/idstore with folder IDStore then return the first error Fatal error: Cannot redeclare class WXR_Parser when i try to import xml.

    If I only move folder (path wp-content/themes/idstore_v3.6/idstore to path wp-content/themes/idstore) banner-shop doesnt work.

    SOS!

    Avatar: alemita
    alemita
    Participant
    December 11, 2014 at 14:07

    Sorry but I cant understand why dont appear.

    I ‘m going crazy with this…

    Please, contact administrator
    for this information.
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