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Fatal error during installation - by danieltmjr

This topic has 6 replies, 3 voices, and was last updated 6 years, 10 months ago ago by Olga Barlow

danieltmjr

Participant

January 9, 2018 at 20:58

Hi, At the end of the installation this error appeared:
Fatal error: Call to undefined function vc_build_link() in /home/artigosescolares/public_html/wp-content/themes/xstore/framework/shortcodes/banner.php on line 67

Does anyone know how to fix it?

#181467 Copied Theme version: Versão: 1.0 WooCommerce version: Versão 3.2.6

5 Answers

Rose Tyler

Support staff

January 10, 2018 at 08:33

Hello,

I hope you are well today and thank you for your question.

“Fatal error: Call to undefined function vc_build_link() ” appears in a case when Visual Composer plugin was not installed, but home page code has VC element banner. Please, install and activate Visual Composer plugin. If you did not install it in auto mode then use manual installation, plugin archives you can find here https://www.8theme.com/download-plugins/

Let us know if you need any further assistance.

Regards

#181482 Copied

danieltmjr

Participant

January 10, 2018 at 13:35

Hi, thanks for the reply, I used the manual mode suggested by you at this link vhttps: //www.8theme.com/download-plugins/ and I received this message when adding the plugin.

Unpacking package …

Could not copy file. js_composer / locale / js_composer-ja.po

#181504 Copied

Rose Tyler

Support staff

January 10, 2018 at 13:39

Hello,

Try to upload the plugin via FTP by uploading and extracting the plugin zip files into wp-content/plugins folder or provide us with your wp-admin and FTP access in Private Content.

Regards

#181506 Copied

danieltmjr

Participant

January 10, 2018 at 14:24

Thank you, everything went well now. I discovered that I did not have enough space to add the plugin.

#181514 Copied

Olga Barlow

Support staff

January 10, 2018 at 14:25

Hello,

You are welcome!

Regards

#181516 Copied
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