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Fatal error issue - by Aurore57 - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Jack Richardson

Aurore57

Participant

September 24, 2015 at 01:19

Hi there,
When I’m on the “my account”, I have this message :

Fatal error: Call to a member function populate() on a non-object in /homepages/29/d521277875/htdocs/boutique/wp-content/themes/woopress/woocommerce/myaccount/my-orders.php on line 44

My customers can not access their bill and downloads.

Please help me.

Thank you

Regards
Aurore

#88945 Copied Theme version: 2.4 WooCommerce version: 2.4.7

4 Answers

Stan Russell

Participant

September 24, 2015 at 08:24

Hello Aurore57,

we can not reach your site – it is in Maintenance mode.
Please provide us with admin credentials for it in private content.

Regards,
Stan Russell.

#88986 Copied

Jack Richardson

Support staff

September 24, 2015 at 09:51

Hello,

Please check the description of our theme update:
http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050
Pay attention to the files that were deleted:
DELETED : woopress/woocommerce/order/order-details.php
DELETED : woopress/woocommerce/myaccount/my-orders.php
You must delete them from your theme folder too (in wp-content/themes/woopress/woocommerce directory). After that check My Account page.

Best regards,
Jack Richardson.

#89004 Copied

Aurore57

Participant

September 25, 2015 at 08:57

Hello,
thank you very much for your information, it works!

Best regards,
Aurore

#89200 Copied

Jack Richardson

Support staff

September 25, 2015 at 10:18

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#89236 Copied
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