Fatal Error on Shop main page - by tunik

This topic has 6 replies, 4 voices, and was last updated 9 years, 8 months ago ago by Brian Johnson

  • Avatar: tunik
    tunik
    Participant
    March 4, 2015 at 11:13

    Hello,

    When i visit the shop’s main page i get the following message:

    Fatal error: Call to undefined method WooCommerce::get_image_size() in /home/asimakis/public_html/wp-content/themes/idstore/code/woo.php on line 487

    Thank you in advance

    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    March 4, 2015 at 11:37

    Hello,

    You need edit the file wp-content/themes/idstore/code/woo.php on line 487 via FTP and replace the code $woocommerce->get_image_size with wc_get_image_size.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Bsouder88
    Bsouder88
    Participant
    April 1, 2015 at 08:28

    Hey,

    My website is giving the same error message. I really need your help because this is a business and now my site has been offline for 2 days. Please help me

    Fatal error: Call to undefined method WooCommerce::get_image_size() in /home/britt7/public_html/shopbeautiboss/wp-content/themes/wpflexishoptwo/core/plugins/woocommerce-shortcodes.php on line 25

    Avatar: Brian Johnson
    Brian Johnson
    Member
    April 1, 2015 at 09:37

    Hello

    To Bsouder88
    Please provid eus with ftp credentials to you site.

    With best regards
    Brian Johnson

    Avatar: Bsouder88
    Bsouder88
    Participant
    April 1, 2015 at 09:56

    I am hosting through webxone. Below is the information.

    Please, contact administrator
    for this information.
    Avatar: Brian Johnson
    Brian Johnson
    Member
    April 1, 2015 at 10:01

    Sorry we are not supporting other themes than ours. You may install our theme and we will fix the issue in case it persists after instalation.

    With best regards
    Brian Johnson

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