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Fatal Error on Website - by klxtl - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 8 years ago ago by Eva Kemp

klxtl

Participant

November 18, 2016 at 02:31

Hello I keep getting a fata error from a plugin installed for the use of Royal theme. I am not sure if it has to do with my Royal plugins not being up to date. Please help.

Please, contact administrator
for this information.

#146195 Copied

1 Answer

Eva Kemp

Support staff

November 18, 2016 at 10:06

Hello,

You’re using very old theme version.
Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

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