Fatal Error / Out Dated Template Files

This topic has 5 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

  • Avatar: Erik
    Erik
    Participant
    February 11, 2015 at 20:46

    I keep receiving this error message. It appears to be displaying on all the pages on my site using Chrome. However some of he pages on IE are not being affected.

    Fatal error: Call to undefined method WooCommerce::get_image_size() in /home1/vp849/public_html/bodycameradepot.com/wp-content/themes/xmarket/woocommerce/content-product.php on line 50

    I have also received this message.Your theme has bundled outdated copies of WooCommerce template files.
    Hope to hear back from you soon ?

    4 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 11, 2015 at 23:14

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Erik
    Erik
    Participant
    February 11, 2015 at 23:35

    Here are the credentials for the site.

    Please, contact administrator
    for this information.
    Avatar: russlib
    russlib
    Participant
    February 12, 2015 at 03:19

    Wrong message

    Avatar: Eva
    Eva Kemp
    Support staff
    February 12, 2015 at 12:11

    Hello @Erik,

    Please provide us with FTP login details as well.

    Thank you.
    Regards,
    Eva Kemp.

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