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Fatal error: Out of memory - by jonesdanny

This topic has 2 replies, 2 voices, and was last updated 10 years, 2 months ago ago by Robert Hall

jonesdanny

Participant

September 29, 2014 at 22:23

Every time I try to navigate around the admin dashboard I get this error on an all white screen.

Fatal error: Out of memory (allocated 79167488) (tried to allocate 25399 bytes) in /home/johnstonjewelers/johnstonjewelers.com/wp-includes/wp-db.php on line 1113

Also – I keep receiving this woo-commerce error:

Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.

Also receiving this error when trying to edit users:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@johnstonjewelers.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

Please help as my skill level with this stuff is very low!

I have provided FTP info in private content.

Thank you.

Danny
danieljones1@me.com

Please, contact administrator
for this information.

#17565 Copied

1 Answer

Robert Hall

Support staff

September 30, 2014 at 05:53

Hello,

Please contact to your provider to increase PHP memory limit. This will solve the first issue.

You can hide this massege. This does not affect to work with site.

Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.

Regards,
Robert Hall.

#17583 Copied
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