Fatal error recaptcha - by Jane - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 10 years, 1 months ago ago by Robert Hall

  • Avatar: Jane
    Jane
    Participant
    October 21, 2014 at 14:23

    I have tried to install the ID Store on a new WordPress installation and an existing ID Store/WordPress site. Both come up with the error code “Fatal error: Cannot redeclare class ReallySimpleCaptcha in /home/content/40/9368340/html/nails/wp-content/themes/idstore/code/inc/really-simple-captcha/really-simple-captcha.php on line 30”

    Can anyone help? Thanks

    1 Answer
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 21, 2014 at 14:57

    Hello,

    Try to assign rights “777” on the folder “Inc” (themes/idstore/code).
    If the issue will not solved, than please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

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