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Fatal error related to revslider? - by 67nj

This topic has 4 replies, 3 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

67nj

Participant

September 11, 2014 at 11:07

When i try to open either a new page, post or product i get an error with this:
“Fatal error: Uncaught exception ‘Exception’ with message ‘fetch – <b></b><br>—<br> Query: select * from wp_revslider_sliders order by id’ in /web/htdocs/….
…../web/htdocs/www.67nj.org/home/06test/wp-content/plugins/revslider/inc_php/framework/functions.class.php on line 7”

i’m not a programmer but it seem there’s a problem with the revolution slider version, am i right?
can you please take a look and let me know?

thanks in advance!
ciao
s

Please, contact administrator
for this information.

#14975 Copied

3 Answers

Robert Hall

Support staff

September 11, 2014 at 12:10

Hello,

We recommended you to update your theme to the latest version (2.3).
Here is video tutorial how to update theme
http://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

#14980 Copied

67nj

Participant

September 11, 2014 at 17:08

…unfortunately i’m still having the same issue…

#15063 Copied

Eva Kemp

Support staff

September 11, 2014 at 17:26

Hello,

I’ve updated Revolution Slider plugin, but the issue still persists. Please try to deactivate 3rd-party plugins one by one to find out whether some is causing the issue.
Thank you.

Regards,
Eva Kemp.

#15069 Copied
Tagged: fatal error, help, revslider, themes, troubleshooting, woocommerce, wordpress
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