” Fatal error: Uncaught Error: ” on mobile apperance

This topic has 2 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow

  • Avatar: Youssefk
    Youssefk
    Participant
    December 27, 2021 at 21:49

    Hi Team
    On mobile, i have a fatal error Fatal error: Uncaught Error: Call to undefined function ETC\App \ Controllers \etheme_get_option() in /home/clients/784c04bf350e9dc87ef51 dde7b2c5 content/plugins/et-core-plugin/app/controllers/elementor.php:125 Stack trace:
    #0 /home/clients/784c04bf350e9dc87ef51 dde7b2c5 includes/class-wp-hook.php(303): ETC \App \ Controllers \ Elementor->enqueue_studio(“)
    #1 /home/clients/784c04bf350e9dc87ef51 dde7b2c5 includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
    #2 /home/clients/784c04bf350e9dc87ef51 dde7b2c5 includes/plugin.php(470): WP_Hook->do_action(Array) #3 /home/clients/784c04bf350e9dc87ef51 dde7b2c5 settings.php(578): do_action(‘init)
    #4 /home/clients/784c04bf350e9dc87ef51 dde7b2c5 config.php(99): require_once(‘/home/clients/7…)
    #5 /home/clients/784c04bf350e9dc87ef51 dde7b2c5 load.php(50): require_once(‘/home/clients/7….)
    #6 /home/clients/784c04bf in /home/clients/784c04bf350e9dc87ef51 dde7b2cl content/plugins/et-core-plugin/app/controllers/elementor.php on line 125

    So how could I fix that ; i am sharing my FTP access with yu if you can help asap

    Regards
    Youssef

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 28, 2021 at 15:05

    Hello,

    Remove XStore core plugin and install it again from XStore > Plugin installaer. Check the site after that.

    Regards

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