Fatal Error when activate the Xtore Core Plugin .

This topic has 3 replies, 3 voices, and was last updated 7 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: Jitendra Kumar
    Jitendra Kumar
    Participant
    April 28, 2024 at 15:47

    When i install the theme and then go to the xstore dashboard then activate the Xtrore Core plugin but after that plugin is not updated it shows FATAL ERROR .

    I also tried download the plugin and install then facing the same issue.

    Please resolve the issue.

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    support staff only.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 28, 2024 at 16:02

    Hello, Jitendra Kumar,

    Thank you for reaching out to us.

    Please make sure that the Kirki plugin is not activated.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 28, 2024 at 16:21

    Dear Jitendra Kumar,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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