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Fatal error when I activate xtore template

This topic has 6 replies, 3 voices, and was last updated 1 years ago ago by Andrew Mitchell

Hadiyah

Participant

February 20, 2024 at 13:32

I have the following error message :

Erreur fatale : Uncaught ValueError : spécificateur de format inconnu ” ” dans /home/jbin5538/shop/wp-content/themes/xstore/framework/customizer/theme-options/portfolio/portfolio.php:221 Trace de pile : #0 /home/ jbin5538/shop/wp-content/themes/xstore/framework/customizer/theme-options/portfolio/portfolio.php(221): sprintf(‘\xD9\x8A\xD8\xB9\xD9\x8A\xD9\x86 \xD8 \xA7\xD9\x84\xD8\xAA…’, ‘apply_filters(Array, Array) #3 /home/jbin5538/shop/wp-content/ thèmes/xstore/framework/theme-options.php(54) : apply_filters(‘et/customizer/a…’, Array) #4 /home/jbin5538/shop/wp-includes/class-wp-hook.php (324) : {closure}(”) #5 /home/jbin5538/shop/wp-includes/class-wp-hook.php(348) : WP_Hook->apply_filters(NULL, Array) #6 /home/jbin5538 /shop/wp-includes/plugin.php(517) : WP_Hook->do_action(Array) #7 /home/jbin5538/shop/wp-settings.php(643) : do_action(‘init’) #8 /home/ jbin5538/shop/wp-config.php(106) : require_once(‘/home/jbin5538/…’) #9 /home/jbin5538/shop/wp-load.php(50) : require_once(‘/home/ jbin5538/…’) #10 /home/jbin5538/shop/wp-admin/admin.php(34): require_once(‘/home/jbin5538/…’) #11 /home/jbin5538/shop/wp -admin/themes.php(10) : require_once(‘/home/jbin5538/…’) #12 {main} lancé dans /home/jbin5538/shop/wp-content/themes/xstore/framework/customizer/theme -options/portfolio/portfolio.php en ligne 221

#384049 Copied Theme version: 9.2.7

5 Answers

Rose Tyler

Support staff

February 20, 2024 at 13:39

Hello, Hadiyah,

We kindly request that you provide us with temporary wp-admin and FTP credentials to facilitate necessary support and maintenance activities.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

We appreciate your cooperation in this matter and assure you that your credentials will be handled with the utmost confidentiality and care.

Best Regards,
8Theme’s Team

#384050 Copied

Hadiyah

Participant

February 20, 2024 at 15:18

voila les information :

Please contact administrator
for this information.

#384071 Copied

Hadiyah

Participant

February 20, 2024 at 15:23

The error occurred after an Arabic translation of woocommerce

#384072 Copied

Rose Tyler

Support staff

February 20, 2024 at 16:38

Hello, Hadiyah,

We’ve disabled the Kikki plugin. XStore Core includes the Kirki framework within its codebase. To prevent any potential conflicts, we advise you not to activate the Kirki plugin separately.

Additionally, we have identified that certain issues were stemming from incorrect translations pertaining to the theme and WooCommerce. We have taken the initiative to remove the translation strings that were causing errors. We kindly ask that you exercise caution when translating texts in the future to prevent similar issues.

Best Regards,
8Theme’s Team

#384083 Copied

Andrew Mitchell

Support staff

February 20, 2024 at 17:08

Dear Hadiyah,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#384088 Copied
Tagged: best selling woocommerce themes, fatal error woocommerce themes, troubleshooting woocommerce fatal errors, woocommerce xtore activation failures, woocommerce xtore template issues, xtore template activation error
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