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Fatal error when trying to log in - by filip

This topic has 8 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

filip

Participant

March 6, 2015 at 19:13

Hi,

I have tried to update my Blanco theme, but now when i try to log in into my WP page (where I enter user name + password) and press enter I get this info:

Fatal error: Call to undefined method Envato_WP_Toolkit::checkForUpdate() in /var/www/uniquebottles.dk/public_html/wp-content/themes/blanco/code/admin.php on line 11

I see that other has had this issue and that it is possible to solve, so I hope you can assist me.

site: www.http://uniquebottles.dk
what kind of info you do you need from me?

Kind regards

Please, contact administrator
for this information.

#48026 Copied Theme version: Blance (just updated to the newest version) WooCommerce version: newest (don't know which)

7 Answers

Eva Kemp

Support staff

March 7, 2015 at 10:32

Hello,

Please provide us with wp-admin panel and FTP credentials.

Thank you.
Regards,
Eva Kemp.

#48067 Copied

filip

Participant

March 8, 2015 at 10:40

Hi Eva,

Thank you for your reply.

Please, contact administrator
for this information.

#48186 Copied

Eva Kemp

Support staff

March 8, 2015 at 21:54

Hello,

Please provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#48228 Copied

filip

Participant

March 11, 2015 at 22:06

Hi Eva,

I apologize for my late reply.

I am not 100 % sure what you mean by FTP credentials, but I think you mean where my webshop is hosted from.

Please, contact administrator
for this information.

#48943 Copied

Eva Kemp

Support staff

March 12, 2015 at 09:12

Hello,

I’ve renamed plugin folder envato-wordpress-toolkit-master to envato-wordpress-toolkit-master_old in wp-content/plugins directory.
Please check wp-admin panel now.

Thank you.
Regards,
Eva Kemp.

#48985 Copied

filip

Participant

March 12, 2015 at 22:57

Hi Eva,

It works!! thank you very much!!! I am so glad for my theme and your support..

I will now remember to make back-up’s

Have a nice day! 🙂

#49260 Copied

Eva Kemp

Support staff

March 13, 2015 at 19:00

Hello,

You’re welcome.

Have a great weekend.

Regards,
Eva Kemp.

#49501 Copied
Tagged: fatal error, login, troubleshoot, woocommerce, wordpress
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