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Fatal Error XStore Core. - by Sula - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

  • Avatar: Sula
    Sula
    Participant
    December 3, 2020 at 17:49

    Every time there is an update there is a fatal error.

    Please, contact administrator
    for this information.
    #262495 Copied Theme version: 1.0
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 3, 2020 at 19:09

    Hello,

    Provide us with WP Dashboard and FTP access to your site. We’ll check the issue and help you.

    Regards

    #262505 Copied
    Avatar: Sula
    Sula
    Participant
    December 3, 2020 at 19:25

    Access to site

    Please contact administrator
    for this information.
    #262511 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 4, 2020 at 11:57

    Hello,

    You provided FTP to empty directory http://prntscr.com/vvofby
    We need access to your WP installation. Please, check the destination folder of the FTP user that you created and provide us with the correct access to proceed.

    Regards

    #262621 Copied
    Avatar: Sula
    Sula
    Participant
    December 9, 2020 at 18:25

    Sorry, I believe this is what you need.

    Please contact administrator
    for this information.
    #263327 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 9, 2020 at 18:44

    Hello,

    Nope, still the same. Could you try it by yourself?

    Regards

    #263330 Copied
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