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Fatal error XStore Core plugin Activation issues

This topic has 2 replies, 2 voices, and was last updated 10 hours, 3 minutes ago ago by Alex Carter

  • Avatar: Elon
    Elon
    Participant
    March 25, 2025 at 22:23

    Hello

    I’m unable to activate my Xstore Core plugin.

    plugin section error : Plugin could not be activated because it triggered a fatal error.

    Hosting Server : Hostinger

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    #438698 Copied Theme version: 9.4.9
    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 26, 2025 at 07:59

    Hello,

    Thank you for reaching out to us.

    1/ We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

    2/ Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    #438713 Copied
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