FATTAL ERROR Fatal error: Uncaught Error: Call to undefined method

This topic has 2 replies, 2 voices, and was last updated 2 months ago ago by Tony Rodriguez

  • Avatar: Gokhan
    Gokhan
    Participant
    September 21, 2024 at 11:46

    Hello,

    Our web site has error.

    Can you help to us?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 21, 2024 at 13:45

    Hello, @Gokhan,

    Thank you so much for purchasing our theme and contacting our support center.

    1/ Please Check System Requirements:

    Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here: https://imgur.com/Cyzquf8
    We kindly request that you, Please use PHP version 8.1 or 8.2

    For this please contact your service provider and ask them to fix it.

    After that, Please clear your browser cache and recheck again.

    2/ Please disable all (3rd) third-party plugins including (cache plugin), except required plugins on your site and then install and activate XStore core plugin on your site again.

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best Regards,
    8Theme’s Team

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