Favicon is not showing up on front end. - by evensongpro

This topic has 10 replies, 3 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

  • Avatar: evensongpro
    evensongpro
    Participant
    May 27, 2014 at 22:01

    I am using a favicon plugin that creates all the sizes of favicons for any device, but the favicon only appears in the back end. When I view the site on the front end, the Blanco “B” shows up as the favicon. What do I need to do to change this.

    The site is evensongmusic.com. Let me know if you need any additional information. Thank you.

    By the way, love the look of the theme!

    9 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 28, 2014 at 07:30

    Hello,

    Please provide us with FTP and wp-admin credentials.

    Regards,
    Jack Richardson

    Avatar: evensongpro
    evensongpro
    Participant
    May 28, 2014 at 16:22

    FTP credentials given below.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 28, 2014 at 16:35

    Hello,

    Please read this article how to replace the current favicon with yours:
    http://codex.wordpress.org/Creating_a_Favicon

    Regards,
    Eva Kemp.

    Avatar: evensongpro
    evensongpro
    Participant
    May 29, 2014 at 16:37

    I had previously read the article on how to create a favicon and have used favicons for the last few years. The problem is that the custom favicon is loaded into server but it only shows up in the back end of the site, not the main site itself. I have set up an admin account for you to see what I mean and the credentials are given below. Your help is greatly appreciated.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 29, 2014 at 17:26

    Hello,

    Unfortunately I’m unable to log in getting the error “Too many login failures, you are temporarily blocked”. Please give us permission to access the admin panel.

    Regards,
    Eva Kemp.

    Avatar: evensongpro
    evensongpro
    Participant
    May 30, 2014 at 03:10

    Had the same issue myself. Should work now.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 30, 2014 at 12:01

    Hello,

    I’ve added your favicon to /blanco/images folder and changed the path in header.php file (line 10) which is located in child theme folder. Now the favicon is showing but the size is too big. Please follow the instruction http://codex.wordpress.org/Creating_a_Favicon and create a favicon with small size and it should have .ico extension.

    Regards,
    Eva Kemp.

    Avatar: evensongpro
    evensongpro
    Participant
    May 30, 2014 at 14:53

    I added the favicon to the images directory, changed the header.php file in the child theme folder and everything is working beautifully! Thank you for your help!

    Avatar: Eva
    Eva Kemp
    Support staff
    May 30, 2014 at 14:56

    You’re welcome.

    Regards,
    Eva Kemp.

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