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Featured Image Disappear From Product Admin

This topic has 34 replies, 7 voices, and was last updated 9 years, 4 months ago ago by Eva Kemp

Stan Russell

Participant

July 27, 2015 at 09:31

Hello Massi,

please provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

#77138 Copied

Eva Kemp

Support staff

July 27, 2015 at 09:52

Hello @Massi,

Please disable all 3rd-party plugins as one of them is causing the issue.
Check it.

Regards,
Eva Kemp.

#77144 Copied

Massi

Participant

July 27, 2015 at 10:28

Thank you Staff,
problem is clear: if I don’t use WPBakery Visual Composer, I cannot use Featured Image.
Please solve this issue in future… probably I don’t use VC 😀

greetings

#77154 Copied Theme version: Royal 2.0 WooCommerce version: 2.3.15

Eva Kemp

Support staff

July 27, 2015 at 11:05

Hello @Massi,

Have you changed wp-admin panel credentials?
We can’t log in any more.
Please provide us with correct login details and access to FTP account.

Thank you.
Regards,
Eva Kemp.

#77167 Copied
Tagged: admin, disappear, featured image, product, themes, woocommerce, wordpress
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