Featured images not showing after wordpress 4.1 update

This topic has 8 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

  • Avatar: adamboustead
    adamboustead
    Participant
    December 23, 2014 at 13:02

    Hi, just moved my wordpress & woocommerce site to a different server (same url) and all images show up apart from the woocommerce product featured images. I’ve tried another theme and they all load in the other theme so I know it’s something to do with Blanco.

    You can see what I mean here http://newarrivalsfashion.co.uk/frank-lyman/

    7 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 23, 2014 at 13:16

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: adamboustead
    adamboustead
    Participant
    December 23, 2014 at 13:23

    Please see private

    Please, contact administrator
    for this information.
    Avatar: adamboustead
    adamboustead
    Participant
    December 23, 2014 at 15:02

    ANy luck? It’s kind of urgent

    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 23, 2014 at 15:23

    Hello,

    As I see you use old version of the theme and plugins – WooCommerce, Revolution Slider. It needed to update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    The video tutorial is for Legenda theme, but the process is identical.
    If you want we can help you with update, but first please make backup your site and we will start updating.

    Regards,
    Robert Hall.

    Avatar: adamboustead
    adamboustead
    Participant
    December 23, 2014 at 15:25

    Cheers will do that now

    Avatar: adamboustead
    adamboustead
    Participant
    December 23, 2014 at 15:33

    i’ve done this but they still dont load http://newarrivalsfashion.co.uk/frank-lyman/

    Avatar: Eva
    Eva Kemp
    Support staff
    December 23, 2014 at 15:44

    Hello,

    Are you making any changes via FTP currently?
    We can’t check the site.

    Regards,
    Eva Kemp.

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The issue related to '‘Featured images not showing after wordpress 4.1 update’' has been successfully resolved, and the topic is now closed for further responses

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