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Featured images not showing after wordpress 4.1 update

This topic has 8 replies, 3 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

adamboustead

Participant

December 23, 2014 at 13:02

Hi, just moved my wordpress & woocommerce site to a different server (same url) and all images show up apart from the woocommerce product featured images. I’ve tried another theme and they all load in the other theme so I know it’s something to do with Blanco.

You can see what I mean here http://newarrivalsfashion.co.uk/frank-lyman/

#30847 Copied

7 Answers

Robert Hall

Participant

December 23, 2014 at 13:16

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#30850 Copied

adamboustead

Participant

December 23, 2014 at 13:23

Please see private

Please, contact administrator
for this information.

#30851 Copied

adamboustead

Participant

December 23, 2014 at 15:02

ANy luck? It’s kind of urgent

#30884 Copied

Robert Hall

Participant

December 23, 2014 at 15:23

Hello,

As I see you use old version of the theme and plugins – WooCommerce, Revolution Slider. It needed to update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.
If you want we can help you with update, but first please make backup your site and we will start updating.

Regards,
Robert Hall.

#30890 Copied

adamboustead

Participant

December 23, 2014 at 15:25

Cheers will do that now

#30896 Copied

adamboustead

Participant

December 23, 2014 at 15:33

i’ve done this but they still dont load http://newarrivalsfashion.co.uk/frank-lyman/

#30901 Copied

Eva Kemp

Participant

December 23, 2014 at 15:44

Hello,

Are you making any changes via FTP currently?
We can’t check the site.

Regards,
Eva Kemp.

#30902 Copied
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Featured images not showing after wordpress 4.1 update

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