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Featured Images on CPT are not appearing – conflict

This topic has 11 replies, 4 voices, and was last updated 3 years, 6 months ago ago by Rose Tyler

malizacp

Participant

April 21, 2021 at 16:57

Hi,

I built a website with Crocoblock last week, and had a problem having the featured image display on the custom post type. I changed themes (from Xstore to Kava), and the featured image returned in the post type.

I am now facing the same thing on another site, but when using Custom Post Type UI (plugin). Featured image is specified to appear when adding a new post, but the option to add a featured image is not showing.

This leads me to believe that there is a conflict between your theme and specifying a featured image in custom post types.

Everything was fine until the latest update. The CPT UI’s all worked before then.

#285045 Copied Theme version: 7.2.7

10 Answers

Olga Barlow

Support staff

April 21, 2021 at 17:05

Hello,

Provide us with WP Dashboard and FTP access to your site and link to the page where you have the issue.
We’ll check and try to help you.

Regards

#285049 Copied

malizacp

Participant

April 22, 2021 at 10:21

All details in private content area

Please contact administrator
for this information.

#285107 Copied

Olga Barlow

Support staff

April 22, 2021 at 19:10

Hello,

Fixed. The fix was made in xstore/theme/theme-setup.php if you need it for another site.

Regards

#285185 Copied

aryandco

Participant

April 24, 2021 at 18:18

Hi, I´m having exactly the same issue. I´ve tried to create a custom post type with both crocoblock and CPT UI but the featured image is missing. Could you please assist me with that?

#285334 Copied

Rose Tyler

Support staff

April 25, 2021 at 08:13

Hello Aryandco,

Please submit a new topic, provide temporary wp-admin and FTP access.

Regards

#285365 Copied

malizacp

Participant

April 25, 2021 at 16:36

Thank you – what should I do to carry this change through to my other sites?

#285422 Copied

Olga Barlow

Support staff

April 26, 2021 at 10:50

Hello,

You are welcome. If all the other sites use the same version of theme and XStore core plugin then just copy the mentioned file to these sites. Or edit xstore/theme/theme-setup.php, find add_theme_support( 'post-thumbnails', array('post', 'page', 'product', 'etheme_portfolio') );
and replace with
add_theme_support( 'post-thumbnails' );

Regards

#285469 Copied

aryandco

Participant

April 26, 2021 at 12:13

Hi Rose,
thanks for the reply, here are the details.

Please contact administrator
for this information.

#285480 Copied

aryandco

Participant

April 26, 2021 at 12:30

Hi Rose,
I copy/pasted the codes above by Olga and it works.
Thanks guys

#285483 Copied

Rose Tyler

Support staff

April 26, 2021 at 12:39

Hello Aryandco,

Great. Thanks for letting us know.
Have a nice day!

Regards

#285484 Copied
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