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Featured products not showing ribbon on those products set as featured

This topic has 8 replies, 3 voices, and was last updated 2 years, 12 months ago ago by Olga Barlow

xthemeuser

Participant

December 18, 2021 at 12:32

Hey,
Just set products as featured in Woo commerce but not showing a ribbon on the products page as featured.
Just plain.
Please help.
thanks.

Please, contact administrator
for this information.

#312412 Copied Theme version: .8.0.10 WooCommerce version: 5.9.0

7 Answers

Rose Tyler

Support staff

December 18, 2021 at 13:14

Hello,

Provide URL of page where Featured products should be shown and temporary wp-admin access.

Regards

#312418 Copied

xthemeuser

Participant

December 18, 2021 at 14:09

homepage

#312425 Copied

Rose Tyler

Support staff

December 18, 2021 at 14:28

1/ Update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
2/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
If you are using child theme, make sure that your custom changes in files are not the reason for the issue.
3/ If this doesn’t help, provide FTP access, so we can check the problem more deeply.

Regards

#312426 Copied

xthemeuser

Participant

December 18, 2021 at 19:22

just did that still cant work. I provided the credentials kindly have a look at it.
Thanks.

#312455 Copied

Rose Tyler

Support staff

December 19, 2021 at 09:01

Hello,

I can see Featured products on your Home page – https://prnt.sc/23o7jzm Please clear cache and check one more time. Is it solved?

Regards

#312464 Copied

xthemeuser

Participant

December 20, 2021 at 08:00

Hello, not solved. I don’t mean showing featured products as a text but i would like to see the products with a a featured ribbon please. look at the screenshot of what I mean.
https://prnt.sc/23olfkp
would like to see that when I set my products as featured.

#312532 Copied

Olga Barlow

Support staff

December 20, 2021 at 18:33

Hello,

We don’t have option to set the featured label for the products. Look for third-party plugins for the custom labels for the products.

Regards

#312608 Copied
Tagged: best selling themes, featured products, persuasive, ribbon, woocommerce
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