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Featured Products Problem - by Francarp0303

This topic has 14 replies, 3 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler

Francarp0303

Participant

May 16, 2018 at 01:04

Hello, i have a problem with the featured products, when i set the featured products list in the home page, the arrows do not apears in the element, neither the title shown. I have seven products in the featured list but if i set four 4 products for page and four colums, i can not see the other products. Could you help me please? Thank you.

Please, contact administrator
for this information.

#193042 Copied Theme version: 3.7.1 WooCommerce version: 3.3.5

13 Answers

Rose Tyler

Support staff

May 16, 2018 at 08:01

Hello,

Thanks for the topic.
Do you use WC Featured products element? Does it work in the same way with the default WC theme – Storefront? Have you tried to disable 3rd party plugins?

Regards

#193054 Copied

Francarp0303

Participant

May 20, 2018 at 00:10

Yes, i use the WC Featured products, i disabled the plugins but no works. I will try in the theme storefront. Exist other plugin with the same element? It may be a problem with WPBakery Page Builder?

Thank you! Regards

#193256 Copied Theme version: 3.7.1 WooCommerce version: 3.3.5

Rose Tyler

Support staff

May 21, 2018 at 08:38

Hello,

We are able to help you only with issues related strictly to our theme, so you need to check how this works with Storefront.
You can use our Products element and select Products type – Featured http://prntscr.com/jkj686

Regards

#193281 Copied

Francarp0303

Participant

June 18, 2018 at 20:38

Thanks very much! Sorry for answer too late! I have other question, how can i change the icon in the cart? Thanks for your help!

Please, contact administrator
for this information.

#195113 Copied Theme version: 3.8 WooCommerce version: 3.4.2
Rose Tyler

Support staff

June 19, 2018 at 13:21
Hello,

You can change the icon to one of Font Awesome icons https://fortawesome.github.io/Font-Awesome/icons/, use this css code in custom.css file:

.shopping-cart-widget .cart-summ>.cart-bag:before { font-family: 'FontAwesome'; content: '\f290'; }

How to create custom.css you can watch in this tutorial – https://www.youtube.com/watch?v=Qok2zRedRMY.

Regards
#195157 Copied
Francarp0303

Participant

June 19, 2018 at 16:05

Thank you very much for your help! Excelent support!

#195188 Copied Theme version: 3.8 WooCommerce version: 3.4.2

Rose Tyler

Support staff

June 20, 2018 at 09:58

You’re welcome!
Would you mind to rate our product:  https://themeforest.net/downloads
That would be much appreciated 🙂

Regards

#195226 Copied

Francarp0303

Participant

July 3, 2018 at 18:46

Hello, i need your help again, i need that you analize my web page because i do not know what happened that my page work too slow, i mean if a problem with the theme or with the hosting. Thank you very much! Regards.

#195969 Copied Theme version: 3.8.1 WooCommerce version: 3.4.3

Olga Barlow

Participant

July 5, 2018 at 17:12

Hello,

Unfortunately, our general support does not include site optimization service. If you need help with site optimization submit the request to the WPKraken team.

We can help you only with the base settings of the cache plugin if you provide Dashboard access to your site.

Regards

#196169 Copied

Francarp0303

Participant

November 1, 2018 at 17:33

Hello,

I need to change the search box to other, that is posible? I need other search box beacause my clients need to see the images, and i found another search box that meet my expectations.

Thank you very much for your help.

Regards

Please, contact administrator
for this information.

#202172 Copied

Rose Tyler

Support staff

November 2, 2018 at 08:19

Hello,

Have you sorted out http://prntscr.com/ldfdq7 ?

Regards

#202184 Copied

Francarp0303

Participant

November 2, 2018 at 15:43

Yes, but it is posible to put the search box in the header?

https://prnt.sc/ldl6w2

Thanks for your help

Regards

#202252 Copied Theme version: 3.8.1 WooCommerce version: 3.5.1

Rose Tyler

Support staff

November 5, 2018 at 09:03

Hello,

I would recommend you to wait for the next theme update that will be released within this week. Then contact us and provide temporary wp-admin and FTP access.

Regards

#202315 Copied
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