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Few issues malfunctioning in website which needs to be rectified

This topic has 4 replies, 2 voices, and was last updated 4 months ago ago by Rose Tyler

Praveen senthil

Participant

December 18, 2024 at 13:54

Hi,
I have removed “wishlist” and “Compare” sections from website using Appearance-customize in wordpress. But all of a sudden some parts of the website home page is malfunctioning abnormally (not as per the original design) , please fins attached the picture-1 were i marked the abnormality indiacted as ‘A’ & ‘B’, Which can be referred to picture-2 which is the original design. Also as shown in picture-3 the quick view option also disappeared after this issue. Kindly rectify the issue. 3 pictures are attached for your reference and my credentials in private area.

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#427958 Copied Theme version: 9.4.5

3 Answers

Rose Tyler

Support staff

December 18, 2024 at 14:20

Hello,

Thank you for reaching out to us and bringing this issue to our attention.

We kindly recommend trying the solution provided in the following link: https://www.8theme.com/topic/my-theme-got-malfunctions-after-updating-elementor/#post-427891

Should you require further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

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Praveen senthil

Participant

December 19, 2024 at 06:44

Hi,
Thanks for the update, but please also provide a solution my my picture-3 (attached earlier) , were the quick view function is not showing in the shopping page.

#428027 Copied

Rose Tyler

Support staff

December 19, 2024 at 09:01

Hello, Praveen senthil,

We appreciate your prompt response.

Please provide us with FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

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